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2015
Very good 8.0
Based on 2158 reviews

Recent customer comments

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Very good



based on 2158 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

kenneth G.
United Kingdom
April 30, 2012
more buisnesshotel than vacation
location
rooms feel tired minor faults not being sorted out .staff esp in restaurant not especially good

John C.
United States
April 30, 2012
Best 4 Star I have stayed at.
Very nice hotle, best bedfast of any hotel especially one that is included. Mall is terrific too be so close.
Bed was only Full. Will Stay again. Pool is small but has good hours.

william F.
Australia
April 28, 2012
Good service and location
Great staff and service, bad internet
Overall my stay here was positive. Arrived very late after plane delay and was offered a smoking room but I insisted on al alternative and they arranged that and then moved me to the correct room that I booked the next day. Service was excellent, minor problems attended to quickly and the staff were all helpful, friendly and happy. Room was good, and bed comfortable but cable Internet in room was very slow (20kb/sec)...WiFi in lobby was no better. This is a serious disincentive for a business traveller. Breakfast good and plenty of options. Adjacent to Ayala Mall which makes shopping easy.

Jerry Y.
Australia
April 27, 2012
Great location
Close to Ayala mall
Clean Room, Friendly staff, reasonable rates and great location. The housekeeping staff was amazing! All of them. Every room attendant that I came across greeted me and offered to further assist. The best housekeeping team I have ever come acrossed.

Ricky L.
Philippines
April 22, 2012
Good Hotel to Stay
Clean rooms & nice staff
My stay at Parklane was a pleasant one except for the elevator that would sometimes quake. The staff were friendly & helpful.

Mark S.
United States
April 21, 2012
Pretty good
No surprises
good enough 4-star standard, without being standout special in any particular way. ayala mall just across a couple of streets and hotel door staff will guide you there through the traffic. dinner buffets a good deal, and menu priced right. good room comfort. inexpensive cabride to nearby nightlife zone. forty peso charge to print out a document.

Cor J.
Netherlands
April 21, 2012
Great hotel,Great service,Great location,
The food, The locality, But will never trust this hotel again.
I have stayed there about five (5) times all with pleasant and good experiences.I stayed there this time from the 10/04/2012 until the 16/04/2012. I never forget my stay there this time.

Mohamad Z.
Singapore
April 19, 2012
A convenient hotel
located a stone throw away from ayala mall
everything you would expect from a 4 star hotel. the breakfast selection is especially wide

Ulrich C.
Germany
April 15, 2012
Clearly recommended: Go there!
Comfy, You'll feel well, here. One of the best 4-Star I've been at
located central in ayala - the business-district - of cebu city, you can walk to ayala-mall which is worth every visit. sm-mall 15 minutes. the hotel has comfy rooms with everything i want. good internet with lan/wlan-wifi, not very fast, but fast enough. nice gym-/pool-area with restaurant and bar. good breakfast, good dinner bufett: we enjoy it, again, now, since we are there again. taxi usually within seconds. friendly, smiling staff: you want it, you get it.

Ria V.
Philippines
April 14, 2012
Great location and best breakfast
Best buffet breakfast
Location is just walking distance to Ayala. But going there is a challenge as there are no pedestrian lanes nor pedestrian lights as have to cross the highway. Best buffet breakfast with best service.