Back to hotel info

2015
Very good 8.0
Based on 2182 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2182 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8
Sort by

Stuart C.
Afghanistan
March 22, 2012
Good mid-scale hotel in Cebu city
Clean and modern
friendly, courteous staff who offered the wi-fi password at check-in without having to be asked. they prepared a packed breakfast for us as we had a very early check-out. nice room but bathroom looking like it needed refreshed.

Michelle G.
Philippines
March 22, 2012
A relaxing getaway
Location, amazing breakfast selection, friendly staff
My husband and I stayed for 3 nights and had the most relaxing, fuss-free vacation. The rooms was small but the amenities were great. We really enjoyed the daily breakfast buffet, lounged by the pool all morning, and had the option to just cross the street to go shopping at Ayala Mall. We'll definitely stay at Parklane the next time we're in Cebu.

BRETT K.
Australia
March 21, 2012
Worth a 2nd visit
Location is great
last time i stayed here i wasn't that happy with the service but on this occasion it has been very good. the hotel is in a very good location and the rooms are good, but a bit dated. the water could be hotter but that's not a major issue really. i am booke to stay here again in one week and i booked again because it is a good hotel. i would now recommend it to friends.

samuel W.
Australia
March 21, 2012
great value for money !
proximity, service, good room (ParklaneRoom) especially with the view to the mountains !
i have stayed at parklane many times... its great value for money booking vis agoda ..parklane room view to the mountains i would thoroughly recommend ...service, food , and proximity.. good !

Ib J.
Denmark
March 20, 2012
Central Located Hotel
Kind service staff
We had booked two double rooms but only one was available at 14:00h - the normal check-in time. Despite of this the hotel would not grant us a late check-out without charging .

BRETT K.
Australia
March 19, 2012
Nice Hotel but Service could improve
Good laceration to shopping at Mall
the hotel was very nice. the rooms were of 3 star quality, although a bit dated and need some maintenance to bring them up to standard. the staff were good with their service 90 percent of the time. i had to ask on two occasions to have my mini bar replenished as they had forgotten to do it. the 3rd time i did not bother and when i got to check out they wanted to charge me for the drinks from the previous day that had already been charged. when i advised the front counter staff of this i was questioned which i did not appreciate. i put it down to inadequate training of staff and not the staff member's fault. management should take responsibility for how staff communicate with guests. the business centre was useless technically. the staff member was helpful but the internet did not work and when i requested it support i was advised that it said it was the site i was trying to access. funny how i accessed the site immediately with my ipad straight after this !!! anyway, the it did not even bother to come and assist and they wanted to charge me for 2 hr use of internet, which i bluntly refused. overall the hotel was good but they definitely need to work on guest satisfaction and some of the services they provide. communication by staff to guests is the major issue, especially the front desk staff. the concierge staff were great.

KYU O.
South Korea
March 19, 2012
Clean and nice Hotel
Convenient location and clean room
even with quite low price, i could enjoy clean room and nice service from hotel. all staff are friendly and nice. i could walk to ayala mall very easily and also main spot in the cebu city. if you have plan to visit cebu for business and city tour, it is the best hotel.

Duncan B.
United Kingdom
March 18, 2012
Great location.
Lovely pool and gym deck
Stayed here many times and always enjoy it. Good location near to Ayala. Rooms a little dated.

Olgierd B.
United Kingdom
March 18, 2012
Great Hotel, Great Location
Clean Rooms, Great food, Friendly staff
Really enjoyed the breakfast buffet, great assortment of food. The room was very clean and well equipped. The concierge were very friendly and helpful carrying all of our heavy bags. Calling a taxi was almost immediate. Just need to walk under 100 meters to get to the Ayala Mall. Overall I was very impressed with this hotel and will visit it again.

Olgierd B.
United Kingdom
March 18, 2012
Great Hotel, Great Location
Great restuarant and fitness centre
this hotel is equipped for all traveler types. it has a great restaurant ( a little pricey ). it also has a good fitness center, swimming pool etc. free wireless in the lobby and restaurant is always a welcome extra to any hotel. the staff are very helpful and friendly....for those reasons and more i will definitely be using this hotel again.