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2015
Very good 8.0
Based on 2128 reviews

Recent customer comments

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Very good



based on 2128 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

9.3 Aizel M.
Philippines
January 15, 2012
Nice hotel in the City- very friendly staffs!
Very clean, friendly staffs, walking distance from Ayala center
the room is very lovely. definitely, we will stay here again. the breakfast is great with alot of food options!

10 Michael P.
United States
January 15, 2012
My second home away from home in Cebu
all round seamless operation. very trouble free.
what's more to say? i've stayed all over cebu and this is my favorite place. for resorts try the crimson resort but it's a ways from the city where the nightlife and restos are. 500 meter walk to ayala mall and you have all that you really need. all for less than usd a night. perfect place.

9.3 Alex S.
Singapore
January 13, 2012
Lovely Hotel in a Great Location
Conveniently located near Ayala Centre Shopping Mall
nice and clean hotel with wonderful staff. hotel is only 5 minutes walk to ayala mall with tons of shopping outlet and restaurants. trnasportation there is great and there is always taxi waiting outside the hotel. there is also a tour counter in the hotel lobby where you can pickup any day tour easily.

8.3 lalaine G.
Philippines
January 13, 2012
great location and friendly staff
lobby and buffet breakfast
this is my second time to stay at Park Lane Cebu and I am satisfied with my stay. Will share this with other relatives.

8.3 Serene G.
Philippines
January 12, 2012
Great location and value for money.
Great location being very near to the mall. Good customer service.
location is very convenient since anything you need is within arm's reach. the mall is a mere five-minute walk. business hubs and transportation stands are also very near. value for money in terms of hotel rates. i requested for a large twin bed and they accommodated this request. will definitely return again.

8.3 Luke B.
January 12, 2012
Reasonably priced for the location.
location, price.
We made a last minute stay with agoda. When we turned up I realised I had booked the wrong dates, so called agoda who changed them and the hotel made no extra charges, which I was pleased with. They couldnt put us in a non smoking room, but we settled for a smoking room. They arent the newest rooms but comfortable enough. The breakfast was satisfactory but nothing more. I really liked the friendly nature of the staff, who were happy to help all the time. The location was also a plus as it was only 5 minutes walk to the Ayala centre. I would stay here again.

9 Armando M.
Philippines
January 11, 2012
Hotel is accessible/near the mall.
Its people/staff.
Breakfast is good, facilities are clean and courteous hotel staff.

8.3 Gigs P.
Philippines
January 11, 2012
Neat and tidy
Convenient location
It was pleasant. Nice place to get back to after a tiring day out. We will definitely be back.

9.7 Michael M.
Australia
January 11, 2012
great stay and great location
location, service
The hotel was lovely, staff were friendly, great location. Only negative was that the lift service between floors is quite slow at crowded.

6.3 Puvanesvari D.
Singapore
January 10, 2012
Customer oriented
They have good customer service. They were quick in their service. Willing to help out with our itinery.
Basically a good stay. However was a little offended at their ignorance. We are Muslims and we had ordered a veg pizza from maneul's rest. Instead our order got mixed up with somebody ham (pork) order. We had already eaten one piece without any ham slicing. Something told me to dig my knife into the ingredients and I found the pork. We complained and took back our money. The next day at the buffet breakfast ( which they only started putting labels on the dishes after our incident), the manager apologized to our personally. He offer to get us some seafood. I assumed ther were going to cook up something good for us. I almost laughed when he brought the fish from the buffet itself to us. We already had the fish in our plates. I just smiled at my husband, hoping he will not get pissed further cos he was pretty offended by the incident the day before. But I did appreciate the managers attempt to make things right for us.