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2015
Very good 7.8
Based on 3204 reviews

Recent customer comments

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Very good



based on 3204 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

7 Leilanie Y.
Philippines
July 24, 2013
I think it needs upgrade.
Large room, accessibility and nice staff
Though I liked the room because it was huge/large, we were at the end corner of the resort. There was a neighboring house where the occupant/s could be heard shouting and would always start the motorcycle on an angry note, meaning very noisy. The room looked like it needed an upgrade to keep up with the modern time. But maybe the resort just wanted to retain their Filipiniana theme. One issue for me with staying in a hotel or anywhere is the john. I always look for a bidet, but there was none in this room. There was not a toothbrush kit too. The food was okay and they had fast room service plus the staff was nice and courteous, but it wouldn't erase the fact that there was something amiss that I couldn't point out what. Location wise, this is located near the road where public transportation is not an issue. Very near the airport and many eateries outside. Did not try the beach or pool so I can not leave a comment on this. And sadly there was no wifi or net in the room. Wifi is available only in the lobby.

6 Martin B.
United Kingdom
July 20, 2013
good relaxing stay
pool area close by to breakfast and lobby clean pool attention lifeguard
did not like being told at check that i should have printed my confirmation before arriving !! as i only booked it the day before not possible but reception insisted i forwarded the email to them so they could print before we could check in . other than that nice relaxing place

8 Christopher T.
Australia
July 20, 2013
Totally memorable time
Room, location, pool
The stay was a totally memorable stay. The ambience added to my time.

6.3 Yoonchan L.
South Korea
July 18, 2013
good hotel to stay
beach, kindness, view
it was not so bad. but i recomend to stay in more expensive one for lovers and familly. just for friend or alone, this hotel would be good choice.

6 Moses L.
Federated States of Micronesia
July 18, 2013
Convenient place to stay to go to S2 Dive Club
Decent breakfast, quiet, and friendly staff
Clean room, but not having WIFI in the room was inconvenient.

9.7 So J.
South Korea
July 11, 2013
Very relaxing, friendly staff, great food
Pool areas are lovely and relaxing, the food was great, and the staff are very friendly and attentive.
We usually don't stay in larger corporate owned resorts - we prefer small, boutique hotels and resorts - but we were very pleasantly surprised by White Sands. The staff are very friendly, attentive and accommodating, the grounds are beautiful, the pools are amazing ... we can't say enough good things about this resort! While the food was generally amazing, I would avoid the more typically 'Western' dishes next time. We tried a beef burger and a fish burger that were both somewhat disappointing. However, everything else we ate was simply fantastic!

7.7 Vasudevan S.
India
July 10, 2013
It was good and relaxing
Swimming Pool, Quit Surroundings, Proximity to Ocean & Beach
Good experience. Clean Hotel with decent facilities. Good value for money.

7.3 Douglas H.
United States
July 10, 2013
Peaceful Hotel with Nice Pool
Pool, Breakfast, Nearby Thai Spa
This was my second time staying at White Sands and probably my last. The hotel has a very nice pool, but if you plan to spend allot of time in Cebu the drive is 30-45 minutes each way. And other than a nearby Thai Massage there isn't anything to do and few places to eat. This trip when I checked in with my family (2 Rooms / 4 Adults / 2 Children) I was told the hotel had a policy of NO GUESTS allowed in rooms or hotel facilities. They said guests were only allowed in the Lobby or Dining area. This is a CRAZY policy and is the reason I won't return. I verified this with the Manager and told him I would be adding this on Agoda and he didn't care. This is a FIRM Hotel Policy. Nice Hotel, Won't Be Back!!!

8.7 TSANG E.
Hong Kong
July 08, 2013
nice and cheap food and friendly staff
food, swimming pool and nice staff
nice restaurant with excellent food and good singer.

8.7 Hiroaki K.
Japan
July 06, 2013
friendly staff & value for money
large room which can accomodate 4 peole in a room.
Although I requested airport pick-up thru Agoda, no one was there. there for i had to take taxi according to the excuse by hotel, I had to reconfirm, but no one told me. card key didn't work twice dyring stay for 3 nights.