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Very good 7.8
Based on 3226 reviews

Recent customer comments

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Very good

based on 3226 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

sungmo B.
South Korea
June 20, 2013
good hotel
view, location, food
It was good to stay in hotel and outfield activity.

Remil C.
June 19, 2013
Relaxing. Superb.
Relaxing ambience, friendly staff, wide variety of buffet breakfast

pam P.
United States
June 18, 2013
awesome hotel, super friendly staff
location, service, cleanliness

Haksu K.
South Korea
June 18, 2013
I'd like to find other.
Close to the public transportation, supermarket and beach.

South Korea
June 17, 2013
food city sea

ana J.
June 10, 2013
very nice and comfortable,perfect for relaxation
good buffet breakfast.very clean surrounding,have fun
i love much fun and enjoy...plan to comeback terrific

John B.
June 10, 2013
I keep going back everytime I get a chance
relaxiation, beautiful surroundings, and nice pool
It is the third time that I go Cebu and for three times I have stayed at this hotel. It is a very nice place to stay far enough from the city but close enough to be well isolated place. Ideal for honeymooner and also for people that wants a peace away from the stress of the city.

Craig B.
United States
June 10, 2013
Good, but not a 4 star hotel stay
Excellent restaurant staff. Breakfast buffet.
Overall, it was okay. The Restaurant staff provided excellent service and the best part of my stay. I judge them separate from the room and the Bathroom. this is where I judge management. The room was okay, but it had ants in it. Also, the bathroom was not as clean as I expect from a 4 star hotel. The area between shower tile needed a good cleaning and did not look like it was clean for a good while. The tub drained slowly on some days and the toilet did not seem to have enough power to flush at times. The sink was okay. House keeping did come by timely to straighten up the room, but did what I consider basic cleaning. They did not touch the patio furniture that was outside on the terrace unless I informed them. Also,they did not mop the floor since the room did not have any carpet. finally, The fridge that house the minibar was not cleaned properly. I was concerned about the that insulation around the fridge door. That should be part of the things the housekeeping should do. Most hotels in the US have an iron and ironing board, this hotel had none. The room itself did not have a strong WIFI signal. You might be able to pick up a faint signal, but overall, you had to be in the lobby or in the restaurant.

louie Z.
June 09, 2013
Good relaxation
They had good breakfast, nice swimming pool and a great spa
Nice resort but during our stay there was some construction for expansion going on so it was a bit noisy. They have good buffet breakfast

Michael J.
United Kingdom
June 08, 2013
Good location & staff but needs refurbishing
Size of Room, friendly staff, fun for kids
Whitesands could, and should be, a great place however it had a very tired & dated feel about it. Pool was not too clean however staff were great and kids enjoyed their stay.