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2015
Very good 7.8
Based on 3204 reviews

Recent customer comments

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Very good



based on 3204 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

5.7 OSCAR V.
Spain
November 30, 2011
quiet hotel good location
Aircon extremely noisy
Hotel was good for a few days relax and disconnect about work. the only problem was the air-con too noisy that some time even wake me up. Room clean and spacious, food Ok but not much selection. Pool good and staff nice.

7.3 Teena J.
New Zealand
November 30, 2011
Comfortable and friendly
Quiet pool area, friendly staff
We were upgraded to courtyard rooms - interconnecting as requested as we have two teenage children. The rooms were basic, but clean and adequate. The only downside to the rooms were the very loud air-conditioning units. Breakfast was included in our price and although I expected more from the fresh fruit platter than watermelon, pineapple and bananas everyday, the made to order waffles were delicious. The beach was tidal and made for a nice view from the pool area but we wouldn't swim in it. The pool was just fine and had the most comfortable recliners I've sat in for a while. Would we stay there again? Well, we booked it primarily for it's beach, so no, we wouldn't. But for a quiet, friendly place to stay on Mactan island, it was overall, quite lovely.

9 Cristian A.
Ecuador
November 30, 2011
Great service and peaceful place
service
We have a very good time at white sands, the best that this hotel have is the service, they are great. The idea of having two swimming pools that is excellent, because in the second pool you can have a lot of privacy, the trees around the pools give you a perfect place to relax in a sunny day, We will be back soon to white sands

9.7 Chris B.
United States
November 28, 2011
Clean hotel with a very corteous staff.
Small and private. Great for romantic getaways.
my experience at cebu white sands was excellent. i wanted to stay at a hotel which was not large because i wanted some peace and privacy. the hotel was fully booked while i was staying, but the place did not feel that it was crowded at all. the beach area is small and rocky, but just rent 1 of the jetskis available, and you can play at the ocean. i beleive they also have scuba lessons available. the hotel has 2 pools. i wish they were heated as the water can be a little cold at night. i stayed at 1 of the courtyard rooms. the rooms are clean, spacious and well decorated. the bathroom was clean and has running hot water. they also provide you with a full towel, face towel and a hand towel good for 2 people. all staff was also very polite and courteous. you would feel like you are vip. you are greeted good morning or good evening whenever a staff passes by. the only downside is there is no internet access in the rooms. internet access is only available at the lobby/restaurant area for free. if you wanted to relax at a private resort with a decent price, this is the place for you.

9 Alexander L.
Germany
November 28, 2011
great pool resort
great place for relaxation
lovely place with great rooms and pool. only downturn was the beach that is pretty much unusable. great staff and food.

9.3 graham S.
United Kingdom
November 27, 2011
a great hote....very friendlyl
a good room where everything worked....well funished
had a very enjoyable time at this hotel. i find it difficult to find any negatives...the only one is that the beach is very small with a large number of boats in the bay. any problems i had were dealt with very quickly by the staff. the one memory that i will have is the friendliness of the staff. each day you were greeted with a big smile and good morning sir & ma'am accompanied with a great big smile. the restaurant service wasimpeccable and very efficient. the de-lux room i had surprised me that it really was de-lux. i asked for a room overlooking the pool and that is exactly what they provided.

6.3 Paul R.
United Kingdom
November 27, 2011
Lovely grounds, poor beach, tired rooms, great Spa
The Spa, and the grounds
hotel has lovely grounds, food not bad but service in the restaurant poor - many times the waiters were over in the corner chatting whilst people waiting to be served. beach is very poor - has some nice trees on it but on this section of beach all beaches are private and walled off down into the sea, so only about a 30m wide strip allocated to this hotel and no possibility of a walk along the beach. appearing on the beach results in being harangued by local boat operators so not relaxing. water not particularly clean either. two nice pools in the hotel, a leisure pool and one more oriented to swimming. around the spa and courtyard area are koi ponds with lots of big fish that you can feed for a very small fee (20 pesos - about 30p for the food). the spa is lovely, i had the signature treatment which went for 1:30hrs and my partner had another treatment at the same time. very good for the spa. we had a courtyard room - what isn't made clear is that these rooms have no window onto the courtyard. the website makes it look like this is the case. our room had 1 window onto a small outside area which was just mud. the room was tired, old noisy aircon unit and poor lighting. bathroom was better but still nothing to write home about. final note - i was going to dive with the dive centre attached to the hotel, in the end i did not use the centre as it is a japanese one - i don't have anything against a japanese dive centre but as long at the illegal slaughter of whales in the southern antartic and the slaughter of dolphins in tajii cove continues i can't in all good concience give business to a japanese business directly involved in diving.

10 Yuri A.
Philippines
November 23, 2011
Very relaxing and nice to stay
food
we really loved our stay in the hotel. the room is very relaxing. we love the pool but we are kinda disappointed with the beach. we really thought we could swim there, but unfortunately, there were so many boats which make the beach look dirty. i love the fish (koi) they are so big and lovely. are they trained? (just kidding :d) they seem to follow our direction. maybe they were thinking we are going to feed them :p we also love the foods that were served specially the breads and bacon :)

4 mark J.
United Kingdom
November 23, 2011
poor food
pool looks good but always cold
the hotels food looked good but i never got a hot meal.all foods looked well presented but very cold and poor taste. and the biggest concern was the price of taxis,hotel ordered taxi and taxis had no meters in, so a trip to sm mall on retrun by meter taxi cost 160 and to cap it all a return to airport which was closer than the mall cost 650, this hotel need to offer value to customer,there food prices are high compaired to other hotel we stopped at very close by,staff nice enough but left with the feeling we had been ripped off so wont be stopping here again

8.7 John A.
Australia
November 22, 2011
Great Little Family hotel
Very friendly and helpful staff
cebu white sands is a medium sized hotel with all the facilities of the higher priced hotels along the coast of mactan island, with out the traffic jam of hundreds of rooms!the staff is great, not unusual in the philippines, the food is pretty damn good for a hotel, and everything is very well priced.