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Cebu White Sands Resort and Spa

Maribago Beach, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Hotel Area: Mactan Island Number of Rooms: 50

Recent customer reviews

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Very Good

7.8

based on
2258 reviews

Value for Money
7.7
Location
7.4
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2258)
Tim O. Couples United States of America, November 03, 2009
White sands in Cebu

Beautiful setting in a convienant location
8
The White Sands Hotel has beautiful grounds. The staff was helpful and friendly with one exception. The pool attendant argued with me regarding the number of towels I had taken, apparently you are charged for more than one per person. Although it was a mistake his attitude was somewhat disconcerting. The room was nicely decorated with the exception of the bathroom which was very dated. Housekeeping was average at best.
Travel tip: Be sure to ask for an electrical adapter as most outlets are 220.
Paul S. Couples Canada, November 01, 2009
weekend getaway

staff concern and competence,room service was fast and dependable
7.7
My wife and I spent a relaxing weekend during the last halloween.This is our 3rd stay in the last year.We have a business on Mactan Island and know the area and the resorts in the area well.We choose White Sands for a number of reasons.The staff is always kind and friendly.Being foreigners means we kind of stick out and we are always remembered and appreciated.The atmosphere is relaxing and the property is very well maintained.The food is always hot,fresh and delicious.As mentioned earlier,my lovely wife and I can usually get away for a day or two.I think it would be wonderful to stay a week or two and do some island hopping and diving.The clientelle has an international flavor that is also sprinkled with the native Filipino's.To close I would say the staff and management are the biggest reason for staying.I also appreciate Agoda.com and being able to receive instant confirmation on my bookings.I would and will stay at White Sands again.
Steven B. Groups United States of America, October 31, 2009
Cebu white sands

Its pool
9
The hotel is very much a luxury hotel. The rooms are clean and large. the grounds are impressive, being both spacious and well groomed. The service is top notch. The best part of this resort is its beautiful swimming pool. The location is good, being clsoe to malls and town without actually being in the noise and traffic.
Yin F. Couples Hong Kong, October 27, 2009
Just OK

Room is clean, but not comfort! Staff are nice and helpful!
6.3
Room is clean, but not comfort! Staff are nice and helpful! beach is too small, just like a pool! Food are not so good!
Allen K. Couples United States of America, October 19, 2009
My stay at white Sands Resort on Mactan Cebu 10-09

Very Nice Staff and Nice Rooms. Beautiful location, Great Food and nice swimming pools.
9
When I arrived at the white Sands Resort I was greeted by a friendly staff. And, when ever I needed something extra they were qucik to accomidate me. I loved the open air dinning and the swimming pools. Beautiful location and good secerity. I would stay here again!
Nightlife Tip: would like to see better lighting in the evening. And, evening entertainment.
Kirk J. Families with young children United States of America, October 16, 2009
Great property, strict rules

Super nice pool area and the grounds are like a park
7
This place looks good and the rooms are nice. The staff didnt really make me feel welcome. I showed up a few hours before check-in with a large family so i could use the pool. I didnt realize i would have to pay for a day use fee on all 8 family members. It was 500 pesos but you got 200 credits at the bar so not too bad. The room was awesome with a pool view. The beach is nice for getting a tan but not swimming, its about shin deep at high tide. They do have a dive shop on site and snorkeling but didnt get a chance to try it. Tried to get some towels at the pool but couldn't get any without a room number so i had to wait till check in time, 2pm. Couldn't get served at the pool either, had to repeatedly go to the dining room bar to order drinks. You cant bring in outside food or drinks to your room, and they barely let me bring 2 beers and 2 bottles of water from a shop across the street. They really wanna make money off you at these beach resorts, compared to the hotels in town. I think all the beach places in this side of Mactan are like that though. Not sure about nightlife the main road seems busy so im sure you could find a coffee shop or something nearby. Next next time i will just find a nice hotel in town with a nice pool, unless you just really want to try the diving or snorkeling the beach is not worth it. Very peaceful place though for couples. Super close to the airport to but about a 45min drive if you want to go to town, a few spots the traffic is realy bad.
Syed A. Families with young children Singapore, October 15, 2009
White Sands Maribago

Nice and quite surrounding. Security was good.
7
White Sands Maribago Bay Hotel has a wonderful surroundings and perfect gateway for those who likes to enjoyed a quite and peaceful atmosphere. As for a muslim travelers like me had a difficulties for a Halal buffet breakfast in the hotel. We have rely on breads and cereal. The hotel is slightly far from the shopping malls. But taking meter taxi outside is cheaper than from the hotel.
Hotel Feature Tip: Taxi outside the hotel is cheaper than call for a taxi from hotel.
Elias D. Couples Philippines, October 15, 2009
stay at white sands maribago bay

Facility was clean and the rooms are conducive. I was even upgraded to a bigger room as a complimentary.
8.3
The stay overall was great and the facilities are nice. The swimming pools are nice and the rooms are conducive. Food selections and price must be improved. Restaurants nearby serves better and cheaper foods.
Restaurant Tip: Nearby restaurants that is a walking distance away from the Hotel serves good and cheap food.
Marissa N. Groups Australia, October 11, 2009
Small cozy hotel

Very friendly hotel, small and cozy.
6.3
Overall the experience in White Sands is ok. A small hotel but the staff are all very friendly. It's not like other commercial hotels where everything is really crowded. Rooms are clean except I found the bathroom a little dark and dirty. The hotel offers local tours, although we had a small problem with the organization, eventually the hotel was able to compensate us which I thought was acceptable.
Eugene W. Groups China, October 09, 2009
Fair

Excellent customer service. Not expensive based on its service. Excellent double bed
7.3
This resort was rather small and its beach and swimming pool was a bit dirty. Their beach really gave me a bad impression. It just like no one would stay at their beach. I do satisfy with its room. But being a 4-star resort, it was quite unreasonable of not providing shower gel. Nevertheless, their double bed was really comfortable and big that was so impressed.
Hotel Feature Tip: Pay more effort on cleaning the beach and swimming pool.

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Customer Reviews - Cebu White Sands Resort and Spa, Cebu

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