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Very good 7.6
Based on 1379 reviews

Recent customer comments

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Very good

based on 1379 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 6.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.6

Marlon M.
United States
August 26, 2014
Great Hotel
very clean, friendly staff, Great breakfast buffet
The hotel was very good. The pool was well maintain. Everything was so clean. Staff was very friendly. Breakfast buffet had good food.

yunjie L.
August 23, 2014
nice hotel
the food is good. the design of the hotel is nice. the staff there is friendly
we stayed one night there. nice. but the beach not so nice. but local people said mactan's beach really like that. just over night. but the staff there is good.

Patrick B.
August 19, 2014
Great Stay
Pools, Staff, Food
We had a great stay at the Costabella Tropical Beach Hotel. The 2 pools were excellent, the food was great, and the staff was incredibly friendly and helpful. The beach was good (during high tide), and while there seemed to be a lot of people staying at the hotel, it never seemed crowded at the beach, in the pools, or at the restaurant. The Costabella was a great choice for a family with a young child. If we return to Cebu, we will stay at the Costabella again.

August 19, 2014
friendliness of staff, the beach view and pool & food
It was so relaxing

Shiela C.
August 16, 2014
The was very serene...sinci its far from the city
clean rooms, nice ambiance, solemn place for a vacation
Out stay was great...since its far from the city, you can really say its quiet and relaxing to stay there. Since we where their before Christmas, I can really say that is very relaxing wihout much crowd.The place is great...with an ancient theme.I want to go back there if I want to.

Divina C.
August 15, 2014
Good hotel except for the location
Good food, friendly staff, clean room
Good overall except there was no regular transpo. If you want to go out, plus Php50.00 in taxi's regular charge. 5km away from Shangri La. It would be good if bicycles are fixed so guests can use.

emil M.
August 12, 2014
Gratification multiplied by 4
The food, beach , the place itself
I have been to cebu many times usually for work, this is the first time I brought my wife and two children , I was very pleased for the hospitality when I called your front desk to confirm my booking a week before, and that was multiplied when we checked in already, we arrived early have the chance to view the breathtaking beach view and facilities while waiting for our room, for our short stay at costabella, I myself was very much thankful that I have chosen agoda and costabella because that was also my wife birthday and my children first trip inter island which costabella made very promising and memorable not just for me but for my whole family - that why my gratification multiplied by my wife and 2 children, hoping for my next visit... Already missing the beach, thank you very much

Sherina T.
August 12, 2014
Value for money
affordable, nice beach, good facilities
Good beach for the location and price

August 09, 2014
Great Food and Nice Beach
Food, dining area crew and the beach
Our room was okay but the big problem we had was the bathroom. We have to take 2 steps going in and out of the bathtub which was dangerous especially that it gets flooded every time we take a shower. We did not bother to ask to be transferred as we have a lot of stuffs and had kids with us. We did inform the housekeeping and I was grateful to the crew who tried to do his best to put towels around the tub to keep it dry for the mean time. However, it gets flooded again. And worse, it was slippery and I had to remind my family members to be careful every time they used the bathroom. This is a safety concern.

Paul P.
United Kingdom
August 09, 2014
Comfortable stay
Staff, dining and pools
Professional and friendly staff, comfortable room and good and varied food at reasonable prices on the menu. Two main problems with the hotel were long distance from anywhere - an hour to Cebu City and 30 mins to the airport and nearest town. The internet wifi connection was very poor - no wifi in the rooms and you had to log in each time you wanted to use it. Surely a hotel that rates itself as 4 staff should have better internet