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Very good 7.6
Based on 1356 reviews

Recent customer comments

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Very good



based on 1356 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 6.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.3
  • Food/Dining 7.6

3.6 CHRISTIAN M.
Singapore
March 27, 2016
Bad
Bad

8.3 Russell C.
Hong Kong
March 20, 2016
Comfy & 1 of most welcome hotel experience
1. Splendid spanic design 2. Excellent service 3. Good food

7.3 James B.
United Kingdom
March 17, 2016
13 night stay
Service, cleanliness and character
A fine hotel but my stay was spoilt by constant construction noise from the adjacent site until late in the evening. Indeed on one occasion this persisted until 01.15 hrs! Both the website and hotel brochure emphasise how blissful, tranquil and romantic the hotel is and talks about enjoying quiet moments at the beach or a quiet drink at the beach bar. Those statements are currently false and I believe the hotel should acknowledge the current disruption and temporarily reduce their rates to account for the disturbance.

8 FARAH S.
South Korea
March 01, 2016
Overnight surprise
My husband and I were very disappointed when we checked in late and went to see the beach area. The sun was almost down and there was a huge amount of seaweeds and urchins covering the swimming area. That night my husband suggested that we move to another hotel. I had a bit of hope that things will improve over morning. As expected the beach area was perfectly cleaned by staff in the morning. It was ready for swimming! We spent two great nights of our babymoon at the resort and it was a clean, friendly, relaxing and rejuvenating experience. The breakfast buffet was delicious. The employees were genuinely nice, and well-trained. We had a relaxing massage and they were careful with my pregnant body. The interior and decor is beautiful and well-kept. My husband and I also had a maternity photography session with our own camera and the beautiful surroundings got us great results. Time passes slowly at the resort and we didn't want to leave!

3.3 Yoichi A.
Japan
February 23, 2016
not good at all
safety, near airport, nothing
2 or 3 star hotel lebel, cant expect breakfast, towels are old, near airport,

8 Jeru C.
Philippines
February 14, 2016
Good
Room, staff performance, non smoking resort
They upgraded our room in to suites without additional pay... Smoking penalty is 2500 if you get caught, 34 y/o resort but well maintained... Nice staffs. Very accomodating...

6.4 JUNSOO L.
South Korea
February 10, 2016
Not bad but their food is expensive and beach is not good for swim.
Not bad but their food is expensive and beach is not good for swim. only for viewing with water sports

9 Michael J.
United Kingdom
February 09, 2016
Great friendly resort
Staff, facilities,welcoming hotel
Have stayed at the Costabella, many times over the last few years. Always great service and warm welcoming atmosphere. Will always come back to stay here whenever in the area.

6.4 Roderick R.
Philippines
February 09, 2016
Just so so
we arrived at the hotel with no room available so end had breakfast in thier restaurant i find i too pricy with limited choices of food. got the room but after a couple of hours the air condition is not working, facilities came but was not able to fix it, the next day we move our room and again same issue, since we're tired from that day and leaving the next day i refused to move another room. but everything is ok, the beach is not recommendale to swim. thanks to Pamela who assisted us.

8 Candace L.
United States
January 30, 2016
Charming & inviting
The staff was well trained, good food, clean & new rooms, the grounds were sprawling & had nice character. Hotel felt very private, not saturated with tourists. It felt like you were staying in someone's home ... In a good way.