| A weekend break at the Costabella |
Guest Rating: 7.7 |
rodney H.
|
 United Kingdom
Solo Traveler
Date of Stay: 21 Jun 2009 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
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6/10 |
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Quiet setting with a clean beach and good pool area. Conveniently only 20 mins from the airport but not under the flightpath. Isolated from the main road, needing to arrange a car or taxi through the hotel. I am familiar with Mactan Island and chose the hotel randomly for a quick weekend rest after completing some business in town. It matched well to the website description. Service levels were good and the room OK although poorly lit as are too many hotel rooms these days. I was in the old two storey block rather than the new block on the other side of the pool.
I thought it a little on the expensive side, specially considering the ocupancy rate seemed quite low. The restaurant food was good and reasonably priced but it was mainly prepared for the majority asian clientele rather than western tastes.
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| Don't Expect That Much |
Guest Rating: 3.7 |
raymond W.
|
 Australia
Solo Traveler
Date of Stay: 09 Oct 2008 |
| Value for Money: |
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2/10 |
| Location: |
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2/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
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4/10 |
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There weren't really any postives about my stay here...They even have rules for your stay, which is quite an interesting read, makes you feel like a kid again starting primary school !!!!! This is NOT a Resort at all .. and it's a misleading description by them to call it such..
It's a basic accommodation place that has a pool, one restaurant, and an expensive spa..
All prices are very expensive, and compared to what other places are offering, this is NOT good value for your money...
Read the "Rules" section of the in room information, after you have checked in,, then check out !!!, for example, you are not permmitted to use an iron in the room, as it uses too much electrictity, so they will do your ironing at a cost to you..
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| Costabella |
Guest Rating: 8 |
valerie M.
|
 Switzerland
Other
Date of Stay: 20 Sep 2008 |
| Value for Money: |
|
8/10 |
| Location: |
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6/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
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Nice garden and staff always present. Very quiet, rooms nicely decorated. Maybe the breakfast, a little bit repetitive with a lack of choice. We really appreciated this hotel for its quietness, lovely garden and nicely decorated rooms. The lobby gives a good idea of what you can attend here. The staff is here to answer at your demands. Maybe the swimming pool could be refreshed and the breakfast needs a little bit more of choice and be changed more often. The beach is a little bit small but it is appreciative to enjoy a bath when you wake up. But in any way, it was very nice stay, relaxing and all our bids had been fulfilled.
Travel tip : We stayed in Cebu city and Bohol (ferry), Mactan island has nice bars and restaurants: Gustavain
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| UBON-HOLIDAY |
Guest Rating: 6.7 |
arturo M.
|
 Philippines
Family with older children
Date of Stay: 16 Aug 2008 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
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6/10 |
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Peaceful, clean room, clean surrounding, quite good for relaxation to re-charge worn out energy. Needs improvements on hot water service in rooms, because my wife's room and also the room of my daughter has very poor hot water output. My family stayed in this resort last august 12 to 16 2008. We find it one of the nice place to stay.
I request for a special table for our wedding anniversary dinner and it was arranged very nicely by one of the staff ( Mr. Johnel ). I would like to thank him again. He made it a very romantic night for me and my wife and also for the beautifull flowers that he prepare.
Its a peaceful place to stay if your looking for privacy and a really quiet place to relax.
I also enjoyed the complementary free diving lesson.
Restaurant Tip : GreenPapaya restaurant near the hotel is one place where we found a good place to dine. Its new and the price is not so expensive. Food is good, i hope the food quality won't change.
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| Disappointed |
Guest Rating: 4.7 |
kwun H.
|
 Hong Kong
Family with young children
Date of Stay: 03 Aug 2008 |
| Value for Money: |
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4/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
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| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
6/10 |
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The staff in guest service counter are helpful. The workers are polite. Beach is good. Counter staff are not helpful. Room is too old. Things look dirty. Hotel is too small. We walked into the lobby and felt that it was too dark. The counter staff is not too sincere. The overall feeling is they are not too initiative. Inside the room it is a shock that the basic requirement of tooth paste and brush are not provide. Hot water provides upon request. The problem is I spent around USD1,300/night for such an environment and services is not worth.
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murayama T.
|
 Japan
Family with young children
Date of Stay: 07 Feb 2008 |
| Value for Money: |
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10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
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| Good Hotel |
Guest Rating: 7 |
ben G.
|
 Netherlands
Family with young children
Date of Stay: 03 Jan 2008 |
| Value for Money: |
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6/10 |
| Location: |
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4/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
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| Tropical but not really 'beachy' |
Guest Rating: 6.7 |
olivier B.
|
Switzerland
Couple
Date of Stay: 27 Dec 2007 |
| Value for Money: |
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4/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
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The resort is far from everything, requiring expensive taxi rides all the time. It's a nice place to stay for 2-3 days, but if you are looking forward to spend a relaxing beach vacation, forget it. You better pay a few dollars more and go to the Shangri-La.
Restaurant Tip : Maribago Grill, 5 min from the resort by taxi
Antons Restaurant, opposite Marina Mall in Lapu-Lapu.
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This review was originally written in Japanese and translated by To view the original text
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| You can relax. |
Guest Rating: 5.3 |
takehiro K.
|
Japan
Couple
Date of Stay: 25 Nov 2008 |
| Value for Money: |
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4/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
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The more spacious than I thought, This is useful because any shop. The online booking is the付KAZU AMINITI inconvenience of soap. Also, quite tired and was outfitted in a room because the building closed. I have no problem有RE in Annex I, which feels like a little old寂RE hotel itself. Japanese is the most attention so I can not get through! ! Also, if you request a meter taxi to the hotel, coming without a meter is TSUWAMONODORAIBA all, each case is difficult to negotiate. Walk out of the hotel is not recommended because of risk. Please go by taxi.
Restaurant Tip : The hotel restaurant is a delicious thing!
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