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Recent customer comments

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Excellent



based on 2287 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 7.8
  • Food/Dining 7.8

9.3 Peter O.
Philippines
June 11, 2014
Nice, clean and ther resort amenites are superb.
Beach, Pool and accomodation
Fulfilling

9.7 robert J.
United States of America
December 11, 2014
Great family vacation resort in Mactan
Location was good with private beach, swimming pool was nice and hotel staff were helpful and professional
Stayed here with my wife and her extended family on vacation. We really enjoyed our time here. The location is good and there is a private beach with a large swimming pool and beachside snack and bar area. The hotel is a little pricey but reasonable for Mactan beach resort.

7 SALVATORE B.
United States of America
April 26, 2014
you should have said that the pool bar is closed
gardens transprotation rooms
it was very disappointing to find the pool bar and resturant under construction

9.7 CARLO V.
Philippines
May 10, 2014
Relaxing ambiance & good food
relaxing ambiance, friendly staffs & good food
Though our stay was short, we really enjoyed Crimson. Rooms were big enough & restroom was clean. The welcome tea was good too! Will definitely recommend to our friends!

8 Rosario A.
Philippines
June 23, 2014
Commendable rooms, good for families with children
rooms, childrens activity and swimming pool
The rooms are always impressive, it is big and can luxuriously accomodate a family with 2 children. The kids have a good time in the swimming pool and activity area.

8 Jose A.
Philippines
May 01, 2014
Great and memorable
Clean, Good Breakfas and the Sea and pool
Great and my family enjoyed our stay. Nice beach and pool. Great for family vacation.

9 Lucian F.
Philippines
April 25, 2014
Great place to relax
Clean, Very Nice staff
The best place to stay for my weekend getaway. Very cozy surrounding, comfy rooms, fantastic pool and very friendly staff. Excellent service. A bit pricey though but its worth the price.

4 Yuichiro O.
Japan
August 07, 2014
Bad Experiance
Bad Location, Inefficiant, Poor Restaurant Selection
Took very long to Check in/out. Upgraded to Ocean Sweet Room for my final day, but made us wait for a half day in standard room to be cleaned for the new room. it screwed our half day!! No apology some more! We will never go back there again. A Very Bad experience.

6.3 Benison M.
Philippines
May 01, 2014
very lousy front desk
clean, big rooms
their front desk ruined our stay. we arrived at around 2:30 in the afternoon. the front desk told us to wait as our rooms were still being prepared. we waited at the lobby for almost THREE (3) HOURS with all our stuff on the floor. we were finally accommodated only after 5:00 pm.

7.7 Sebastien C.
France
April 21, 2014
Good resort in Mactan
Excellent spa, lots of activities for children and adults, good food
If you are not willing to travel far from the airport, I do recommend Crimson as you will find everything in the resort: spa, restaurant, swimming pool, private beach, gym, activities for kids and adults. The only cons were the lack of luxury in the room (we booked a deluxe garden room) as I was expected better for the price we paid. Otherwise the beach is good at high tide but during low tide, there will be plenty of rocks when going to the sea. Last but not least, the check in was very slow. We arrived at 1pm and were told that the normal check in is at 3pm. Not a problem. They told us the room will be ready around 2pm so we went for lunch at the beach. At 3pm the room was still not ready and apparently the maid just started cleaning a few minutes before. Unfortunately we got the key only at 3:30pm and we waited quite some time. Knowing the check out time is 11am, it is unbelievable that the room took so long to be ready. Important to note that it was Easter so it might explain this with the peak season in Cebu.