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Very good 7.5
Based on 2045 reviews

Recent customer comments

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Very good



based on 2045 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.7

Bianca S.
Australia
January 03, 2015
not a 4 star hotel
checking out
no hot water in the showers up to level 30 then only luke warm water and we were t9ld this is how it always is.the fridge in the room was broken and did not work at all and was not fixed for the duration of our stay. dirty and dusty rooms, bed sheet jad a hole in it.the new years eve dinner buffet -all the food was cold, the food storage used was not keeping any of the food warm, stone cold.we also stayed in 3 star and 5 star accomodation in cebu and both surpassed the crown by miles.

Ronan W.
Philippines
January 02, 2015
new year countdown
location, food, room
Pleasant and wonderful

Robert S.
Philippines
January 02, 2015
Good Hotel
location, service and room cleanliness
Me and 2 other family members stayed there overnight. The staff were friendly. Everything is great, the room is clean and the bed was comfy. It was overall a great stay. The reception people are very accommodating and the concierge arranged our airport transfer for us which was great!

Pi C.
Singapore
January 01, 2015
Nice, easy access, over crowded
Location, comfortable, house keeping
The stay was good can easily find food once out of the hotel, but the sad thing is the elevator is too small and slow it's over crowded with guests, the room lighting was very dim. This is the second time I stay in this hotel, i asked my siblings to come over for a swim at the hotel and were charged. Kindly do inform us that there is a charge for a non hotel guest to swim at the hotel But overall the stay was good, I had a good stay.

Ryan L.
United States
December 31, 2014
We were walked in on
Dinning staff was great
The front desk seemed more annoyed with our arrival than pleased. As backpackers, this was our "splurge" for our trip and we were very disappointed. After settling in to our room, we were walked in on with out even a warning knock, during an intimate moment. We didn't complain, as I'm sure something was miscommunicated between housekeeping and front staff. Our shower was cold, and we weren't given any soap. A big minus for us was the wifi. Which was most important to us for booking and researching the rest of our trip. After the third time calling about the Internet, we decided we were frustrated with the amount we had paid and everything we had gone through. All we got from this was soap. Even when leaving the front desk woman again seemed irritated with our questions about getting to and from places. When booking, especially on agoda, be careful what room you pick. There are 4 star rooms, but the entire hotel isn't 4 stars but they charge as if they are.

benjamin J.
United States
December 30, 2014
Cebu Getaway
location, hotel condition and room comfort
it was great...

Esther M.
Australia
December 29, 2014
Good
Great location
Was okay

Othello I.
Philippines
December 28, 2014
Good hotel for families with young kids
Location, breakfast buffet and the all the activities you can do
There were small cockroaches in our bathroom but apart from it, everything was okay.

peter C.
Australia
December 24, 2014
Cebu regent
To be very honest the hotel is very ordinary and I wouldn't stay there again.
The stay was average and I wouldn't stay again.

Bernard P.
Philippines
December 23, 2014
Beyond satisfaction
value of money, food, location
i was living like a prince when i stayed there