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Very good 7.5
Based on 2039 reviews

Recent customer comments

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Very good



based on 2039 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.7

Shiela N.
Philippines
May 15, 2016
GOOD PLACE
I love the fact that it is situated along the heart of the city. There are a lot of activities to indulge yourself into. The restaurants are great. Elevators are not all functional though, and oftentimes crowded. It takes a while to wait for it.. But overall, It is a nice place to stay. One bad thing was, my son and I, we wanted to do the 3d Night golf...when we got to the place, the guy who is incharge of the minigolf, was sitting outside busy with his phone conversation. We were waiting there, to be assisted...probably for 20 minutes, then the guy disappeared. It wouldnt hurt if he just talked to us, letting us know that he was too lazy to assist us , and that he just wanted to spend his time talking to his girlfriend on the phone, then we can go , not just wait for nothing. Lazy guy should be reprimanded.

Mong S.
Malaysia
May 11, 2016
Smelly towel, slow response housekeeping
A very poor service from housekeeping, if u having any problem with your room, don't expect the housekeeping will attend to you in minutes ... Smelly and yellowish towel.. Used to stay in this hotel every time I visit Cebu but now the facilities and service is getting worst ... Felt disappointed

Lee B.
Australia
May 10, 2016
Good hotel
Great location and a good overall hotel

Ana C.
Philippines
May 08, 2016
Nice
Clean and excellent location

Drew V.
United States
May 05, 2016
Great hotel, great location
All very satisfactory except windows are not modern acoustic barrier and heard dogs and cars from 22nd floor all night (I do have sensitive ears and sleep lightly). Also extra fees are excessive if required. Be sure to review

Catherine A.
Philippines
May 05, 2016
hotel review
there were roaches in our bathroom and closet and also in the breakfast buffet (literally) on the food. overall the hotel could really use a general cleaning and a really good scrubbing of nooks and crannies

hamza S.
Philippines
April 28, 2016
Facilities are not good
The lift are very slow and small. Water heater doesn't work well. It doest get cold. Just stays at a high temp. Wifi is not working during our first 2 nights. Took awhile to fix it. Toilet flush is not working. No Iron and iron board readily available.

Paulo D.
Philippines
April 25, 2016
large room
comfortable

Paulo D.
Philippines
April 25, 2016
Not bad
relaxing

Paulo D.
Philippines
April 25, 2016
near CBD
great location!