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Very good 7.5
Based on 2046 reviews

Recent customer comments

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Very good



based on 2046 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.7

Patricia P.
Ireland
January 05, 2014
Centerally located good value for money hotel.
Location, friendly staff, entertainment center for adults and kids
My family and I enjoyed our stay very much. My daughter who is six loved the 4D movie theater, the swimming polls and the buffet dinner on the 37th floor. My husband and I liked the location very much and the staff were always friendly and helpful. The rooms are spacious and you have a good view of either the ocean or city depending on which you choose. We have stayed there on two separate occasions and would stay there again if we were in Cebu City.

Lou M.
United States
January 04, 2014
Not a 4 star hotel.
I am not there anymore.

Dongin K.
South Korea
January 03, 2014
memorable stay in Cebu
comfort rooms, very good location and friendly staff
very nice memorable stay in cebu, had lots of fun and the hotel location was really good

James C.
United States
January 03, 2014
This was my second visit to the hotel, and my last
The size of the corner suites, the breakfast, and Starbucks on the first floor off the lobby.
I arrived at 7:40 p.m., and for some reason had to wait for my room; it certainly should have been ready at that hour. The next morning, Dec. 26th, I took my laundry down. At 10 p.m. the next evening, I went to the reception counter to inquire about my laundry, and was told that someone would be up to my room shortly. At 11 p.m., no one had arrived at my room, so I returned to reception. I was handed the phone to speak to the laundry, and was told it would arrive on Monday, (four days after I had dropped it off), when I replied that I would be checking out at 6:00 a.m., on Monday, I was then told it would back on Sunday. I indicated that three days for laundry was not acceptable. The laundry showed up the next morning. Service was excellent in July 2012, which is why I returned to this hotel. The staff is very friendly, but the service is no loner excellent!

Alexander R.
Philippines
December 31, 2013
Great
Location, affordability, modern
Great... Though are some few things to improve...Like the lobby or the reception area, needs a great space.... I have the transfers of elevators...Towels are kinda old....

Tommy J.
Sweden
December 31, 2013
Abolute Not worth it
location,locatin location
First impression is always right huh? When we called from another hotel and asked if it was possible to check in earlier they said yes when we arrived att 11.15 they said that the room was not ready ,but they will force it so told us to come back 12:00-12:30 we went back 12:45 and it was still not ready, we had to wait in the smallest waitin lobby i ever seen, for an hour then 3000Pesos for deposit ???? Then we had to find our way to our rooms by our self and that was an adventure huh pls dont ask And to make this shorter and this i could do long ,theres no sky bar anymore, or maybe some say it is some says its closed,but the truth is if its open they only serv you NON ALCOHLIC drinks ,so forget to have a beer there !WOW is that really true,,YES The only thing is the night manager she was REALLY HELPFULL Thats it!

Analie F.
Philippines
December 26, 2013
Really nice and comfy
Staff,room and the bar
Really great especially with kids and for night life

Analie F.
Philippines
December 26, 2013
Awesome hotel..comfy and great.
Staff,the room and the bar
Really great enjoying the bar and very comfy rooms...the staffs are really friendly

Israel A.
Philippines
December 23, 2013
Fantastic swimming pool & awesome sky view lounges
Swimming pool, Fitness Facilities & Skyview
It was a great experience staying at Crown Regency Cebu. I enjoyed working out at their fitness centre that has a complete facilities. I also enjoyed the high floor city view room and of course their fantastic swimming pools and jacuzzi.

Luciano T.
United States
December 22, 2013
Great location and within our price range.
Accessability and closeness to the central part of town without being situated in the old district.
Great although there were condo sales people at the lobby trying to promote their products which became a hassle in the end.