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Very good 7.5
Based on 2053 reviews

Recent customer comments

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Very good

based on 2053 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.7
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Maricel M. from Philippines
Families with young children
Stayed one night in June 2016
Reviewed June 22, 2016

nam H. from South Korea
Solo travelers
Stayed 3 nights in June 2016
Some bugs omg But other was good
Reviewed June 22, 2016

Gina R. from Philippines
Stayed 2 nights in June 2016
Pleasant stay but hotel food need improvement
The room we stayed in was a junior suite in Tower 1 and is large enough for a family of 4. The room's AC was relatively cold. Closets were clean enough including the bathroom but the room itself felt old. The food in the coffee shop was plenty but not very good. We were expecting mangoes and bananas but they only served apples and oranges. There were no Cebu dried fish on the menu which was weird considering itt's in Cebu. The pool was okay but guests didn't shower before getting in the pool so that grossed me out. Overall, it was a pleasant stay, though.
Reviewed June 21, 2016

Jeremy J. from Philippines
Families with older children
Stayed 2 nights in May 2016
weekend trip
1st time visit of our kids to Cebu
Reviewed June 21, 2016

Annie R. from Philippines
Business travelers
Stayed one night in June 2016
Keep your rooms clean. There were small cockroaches. Change shower heads, too.
Reviewed June 20, 2016

Gregor S. from Germany
Business travelers
Stayed one night in June 2016
a bit outdated
A bit outdated facilities, the near or in house mall shut down
Reviewed June 19, 2016

Ritchie T. from Philippines
Families with young children
Stayed 2 nights in June 2016
Crown Regency Hotel & Towers in Cebu is superb...
They allowed us to check out at 3pm instead of 12noon... The staffs in Cebu were accomodating....😊👍🏼👏🏼
Reviewed June 08, 2016

Joshua A. from Philippines
Families with young children
Stayed one night in June 2016
Satisfied Guest
I love the room and the service,really accomodating staff..
Reviewed June 06, 2016

EMMA S. from Philippines
Families with young children
Stayed one night in May 2016
Amazing view at the top for Sky Experience Adventure
Had a wonderful time and the children had enjoyed their Sky Experience Adbventure.
Reviewed June 03, 2016

Charles P. from United States
Families with young children
Stayed 15 nights in May 2016
Bad Management
Worst managed hotel I have ever stayed in. Place is old, dirty, and maintenance of rooms is lacking badly. We did finally get an acceptable room after having to move twice. We stayed for 15 nights so we needed a room where everything worked. First room, no toilet paper holder and no place to put the tissue plus no hot water. Second room, Fridge didn't work, safe didn't work plus it wasn't attached to wall so some one could have just walked out with it, third, toilet didn't work. All issues were fixed second day but then toilet seat bolts were rusty and broke second night rendering toilet useless and nobody in maintenance department capable or even willing to try and fix. Onto third room. Everything worked except fridge which they replaced in a couple of hours. Most of staff is helpful or at least try except maintenance, they just such. My recommedation would be fire general manager of hotel and hire a qualified manager.
Reviewed June 02, 2016