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Crown Regency Suites Hotel, Cebu

Crown Regency Suites Hotel, Cebu
Rating:

Location: Mactan Island

Address: Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Cebu, Cebu, Philippines

Customer Reviews

airconditioning needs work. Guest Rating: 4.3

ambrosia M.

Philippines

Family with young children

Date of Stay: 27 Jun 2009

 Value for Money: 2/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10

None

Guys please check all the rooms before you let somebody to check -in,your airconditioning needs work.

first we're so excited because its so nice and clean,the only problem is the airconditioning the dont work,my kid and my husband they cant sleep at night we need to move in the other room in the middle of the night my husband he is so mad coz its so0 hot the room we need transfer in the other room.We dont get more sleep especially we have flight in the afternoon we are so disapointed.

Sightseeing/Attractions Tip : close to the airport.

Comfortable in Cebu Guest Rating: 9

david K.

United States

Business Traveler

Date of Stay: 02 Jun 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Great value and close to airport.

Food quality could use help.

I enjoyed my stay in Cebu at this hotel. Comfortable and clean and a very good value. The staff was great and very helpful. Free breakfast in the morning, but the food selection was a marginal and the quality was ok - nothing to remember fondly. Overall, a nice stay and I will happily return there again.

Crown Regency? Really? Guest Rating: 6

nigel N.

Guyana

Solo Traveler

Date of Stay: 16 Mar 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10

Close to the Airport and offers a free shuttle.

Maintenance of facilities and equipment was a weak point.

Staff was helpful most of the time but as usual there are the exceptions. I thought that this hotel was doing okay until I checked out early and was charged for an extra night for no apparent reason. 24 hour convenience store can use an inventory boost but was adequate. I will not stay here again because I felt like there were a lot of minor things that would have enhanced my stay that were not addressed. The gym was neglected, room service menus were not available in rooms and although laundry services were provided the quality was poor. I used an outside service and it was cheaper and better.

Dont let the name fool you ! Guest Rating: 3.7

alfred B.

Canada

Couple

Date of Stay: 26 Jan 2009

 Value for Money: 2/10
 Location: 2/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10

Good size rooms, comfortable bed, fair pool size. i've seen nicer.

I probably expected much from the name, Crown Regency ! but it didn't live up to its name... lacks service, room cleaning service never completely correct, often out of bsic supplies in restaurant... and pool rules applied unfairly....

As you can see, I am not satisfied considering the price.... Room cleaning and update, never completed correctly, that courtesy newspaper, I got 1 day out of 5, complementary coffee in room, they didnt replace the coffee or sugar, they say a fully furnished and tooled kitchen ... what a joke, all appliances are in place, but not 1 pot, plate, fork, glass, bowl or anything, so what good is all appliances is you have nothing to prepare food with .... then the pool rules, they apply some rules to some people, but other rules are not even enforced, then 1 night i wanted to order their pizza, which they advertise in every corner of the hotel, guess what the answer was... we ran out of dough today... I dont recommend and will not return

Location Guest Rating: 4.7

kulwant P.

Canada

Solo Traveler

Date of Stay: 12 Nov 2008

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

Good Location

Plenty of noise from traffic, dogs barking all night and chicken crowing!

HOTEL IS OLD, STAFF IS UNSURE OF THEIR JOBS, ROOMS ARE NOT SOUND PROOFED AND I COULD NOT HAVE PROPER SLEEP DUE TO TRAFFIC NOISE. AS WELL DOGS BARKED ALL NIGHT AND CHICKEN CROWED. ONLY ONE MACHINE IN GYM WAS WORKING, AND BREAKFAST WAS NOT TO THE EXPECTED STANDARD. OVERALL, I WOULD CALL IT A 2-3 STAR RATING.

Travel tip : A GOOD KOREAN SEAFOOD RESTUARANT

Crown Regency Suite, Mactan, Cebu Guest Rating: 7.7

sarah T.

Afghanistan

Couple

Date of Stay: 06 Oct 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

The hotel is pretty clean and the staff is very polite and helpful. Bed is comfy, restaurants are quite good and the pool is well designed. We also liked the 24-7 convenience store at the hotel. They carry a very good selection of merchandise too.

Since it is in the middle of Cebu City and the beach (technically in the middle nowhere), so there is not much to see/do around the hotel. But if you grab a taxi to the beach side/ city, it takes only around 20-30 min so it's okay. Another thing is, our room was facing some sort of rooster farm/ pig farm and those little animals kept on waking us up from 4am.

Our flight arrived in at 3am but the hotel staff could still arranged a car to pick us up. They even allowed us for an early check-in without charging extra! The staff were very helpful and friendly. Also, since we were not very familiar with this place, they gave us some very good advice on sightseeing and things to do while we were there. If we are coming back to Cebu next time, we will come back and stay here again.

Shopping Tip : Great convenience store just at the hotel so you can just get pretty much anything you need there.

Very enjoyable stay Guest Rating: 7

timothy C.

United States of America

Solo Traveler

Date of Stay: 25 Jul 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
Great stay overall. Would definitely stay there again if i ever return to Cebu.

Convenient and comfortable Guest Rating: 7.7

robert M.

United States of America

Solo Traveler

Date of Stay: 12 Jul 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
Would have been even a better experience if the hotel had more outdoor leisure areas.

Hotel Feature Tip : This hotel has a convenient general store attached for all your basic needs.

Adequate Guest Rating: 8

kitchoong L.

Malaysia

Solo Traveler

Date of Stay: 15 Nov 2007

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10
Go to the pub in the hotel - the singer is amazing.

Don't need beach views stay here Guest Rating: 8.7

ronny B.

United States of America

Couple

Date of Stay: 14 Oct 2007

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

Boarding House Guest Rating: 7

anthony W.

Hong Kong

Business Traveler

Date of Stay: 14 Nov 2006

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10
More a tourist type hotel than a business hotel.

This review was originally written in Japanese and translated by

To view the original text  click here
Hotels near the airport Guest Rating: 6

naoto F.

Japan

Family with older children

Date of Stay: 16 Apr 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

Near the airport, despite its low price.

The breakfast menu is not too short

The hotel is situated close to the Old Mactan Bridge, immediately to GAISANOMAKUTAN. Prices for the clean room. Cebu City, the airport, this hotel is convenient to the port. How loud the voice of a little chicken morning.



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