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Good 6.3
Based on 215 reviews

Recent customer comments

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Good



based on 215 reviews
  • Hotel Condition/Cleanliness 5.6
  • Facilities 5.6
  • Location 7.6
  • Room Comfort/Standard 6.3
  • Staff Performance 6.0
  • Value for Money 7.3
  • Food/Dining 5.0

8 FREDERIC R.
France
February 17, 2016
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7.6 Junel P.
Philippines
February 02, 2016
This is not Bad!
The WIFI is only at the lobby and restaurant. There is no slippers provided and toothbrush.

6.7 Reagan T.
Philippines
January 12, 2016
Good Hotel if you are staying near Cebu IT Park
Good Hotel if you are staying near Cebu IT Park
Good hotel for sleeping. Good Hotel if you are staying near Cebu IT Park

4.7 Melanie J.
Philippines
November 27, 2015
Hotel survey
Just fine butbi wont recommend this.hotel because of bad service. The receptionist named edlyn doenst know how to apologlzed for her error claiming that this booking was not paid. So ridiculous started my bday wd her bad service.il give 1

10 Saint T.
Philippines
October 20, 2015
Goodjob
Good people
Relaxed

8.3 Erwin P.
Philippines
August 27, 2015
Crowne Garden Hotel Review
location
It was ok.

2.7 Poh T.
Malaysia
July 28, 2015
The staff helpless and asking for tipping .
1) The room service very bad. My safety deposit box unable open due forgot the pin number. The reception told me wait until next day 0900 am to reset it. The next day when I ask the reception again .They told me wait until 1030 am. Your hotel do not provide 24 hours room service. The staff at the reception helpless. She answer me I don't know and do not help me ask others.This is very bad experience stay at your hotel.

4.7 Cris R.
Philippines
April 27, 2015
Staff needs retraining
The staff seriously needs retraining on customer service, if they have trained at all. I was carrying my child and the guard was just near the main door and he didn't even open the door. He merely looked at me. Did he realize he is working for a hotel? I had to tell him to please open the door? The people at the front desk are not friendly at all. They gave us a room in the floor where other rooms are being renovated. Smelled like paint. Don't stay in this hotel if you're looking for quality service. There are other hostels/pension houses which are cheaper with courteous staff.

5 pandian J.
Singapore
April 17, 2015
budget stay
location
Peacefully. Quiet

2 Roberto M.
Philippines
March 27, 2015
Cheap Hotel
Cheap in everyway.