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Recent customer comments

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Very good

based on 1014 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

Jeffrey R.
United States
July 29, 2014
Going to be staying here in the near future
Very friendly staff, very clean room, very comfortable room
Was pleasantly surprised at how friendly, polite, and accommodating the entire staff was. The hotel shuttle was a big plus. If it is not scheduled to pick up guests at the airport they are willing to transport you somewhere local and within reason. Sorry to say we were not impressed with the food or breakfast buffet. However, the best part of any hotel is the room. Absolutely impressed with the cleanliness, bed comfort, bath/shower facilities, room size, etc. Stay here. You won't regret it.

Anton O.
July 29, 2014
ok for short stay
near airport
Its ok

South Korea
July 18, 2014
Clean. Kind. Pick up
Staffs are kind and nice. Hotel are close to airport and clean

Gerald H.
July 07, 2014
It was nice and quiet
Quiet, Peaceful, Free upgrade
I think the first night was great because of the free upgrade from a superior room to a suite room. We enjoyed our stay. The bath tub in the superior room though leaks when you take a bath

James L.
June 30, 2014
Comfortable stay!!!
near the airport.
had a comfortable stay. Was able to sleep well.

Hong Kong
June 28, 2014
A good hotel closed to the airport
Helpful & polite staff, good location near airport, free airport shuttle service
Since we, 4 persons, need to take the flight back to hometown ETD at 6:20 am, the hotel arranged free airport shuttle service with a comfortable car at 4:15 am to us. Also packed sandwiches as breakfast provided. Staff are helpful and polite. Hotel is only 5min drive from the airport. Room is very spacious, clean and tidy. I recommend it.

john M.
United States
June 25, 2014
Friendly Staff Clean Rooms
Food Spa and Smiling staff
Great affordable sweet and friendly staff, Great spa

john M.
United States
June 25, 2014
Wonderful and Friendly Staff
Staff, Restaurant and Massages
Had a wonderful stay in a comfortable and clean room. Staff totally helped with every need. Restaurant and Discounted Massages were quite nice. Everyone always smiling and helpful in every way.

John B.
United States
June 24, 2014
No elevator, no 'ocean view' as advertised.
King bed
Ok. It was close enough to the airport that if I am just stopping for a rest, I would do it again.

Laurent D.
June 08, 2014
Excellent location with some hardware issues
Location, Staff, Proximity to Malls
Dulcinea is a quite nice and modern hotel. The rooms are very spacious. Staff is quite friendly and accommodating. A few hick ups though are that the AC is not really cooling enough, or it takes very long to cool properly and also in the bathroom there is just no pressure in the shower and the hot water plays come and go. The restaurant below where one can have breakfast is very poor. Staff has no clue about service and the food is extremely average at it's best. The plus though is that it is located just opposite Gaisona Mall so every drivers knows how to get there and also one can easily go and do some shopping. Would I stay there again ? Probably