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Recent customer comments

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Very good

based on 1021 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

allan H.
September 09, 2014
location staff value for money
Great stay friendly staff great location

allan H.
September 09, 2014
Great value
staff . location. value for money
Loved the staff and location

Yoke W.
September 08, 2014
An enjoyable 5 days stay.
Excellent staffs' service. Reasonably fast Internet connection. Convenient location (department store & super market across the road, 6 minutes from mactan airport)
The room is clean, tidy, and since I booked a room for two person despite staying alone, the room is really spacious. Bathroom supply is only a piece of soap and a toothbrush set. So I bought my own shower gel, shampoo & facial cleanser nearby. Hair dryer and tons of toilet papers are supplied. There're both cold & hot water in the lobby, so I don't have to boil water on my own. Internet connection is quite stable and fast (Philippine broadband services are not really good). I'm staying for 5 days 4 nights so I went to the supermarket across the road to get food supply, really convenient. The hotel has it's own restaurant and massage centre. Services are 5 stars, foods are not. I forgot to bring a universal adapter but fortunately there's a electric supply shop just few seconds walking distance away from the hotel. Definitely a good hotel to stay for those people who want to experience the local life instead of just going to the mall or hanging out at a resort shielded from the outside world.

Minami K.
September 02, 2014
Good but if you want to go beach,you have to choic
Staff Performance,morning coffee, good bed and table
if you want to go beach,you have to choice another. Private beach and have a Stand up paddle or Kayak is the best.

Laurent D.
August 30, 2014
Great Location
This hotel is close ti airport and accross the Gaisano Mall in Mactan so very conveniently located. However the AC doesn't cool enough. Staff is very friendly and helpful

Stephen H.
United States
August 07, 2014
Affordable and Near the Airport
Friendly staff, large rooms, affordable price.
During a recent visit to the Philippines, my wife and I decided to visit Cebu in the central PI. Since neither of us had been to this part of the country before, we picked the Dulcinea off the internet for its convenient location near the airport and low prices. It is located on the main road north of the airport with a number of other hotels. After enduring a cab ride from the airport with the world’s stupidest cabbie, we managed to find the hotel on the north side of the road. It is not easy to spot unless you are looking for it. If you are crazy enough to drive in the Philippines, they do have parking. Despite its rather grand-sounding name, this is a tiny hotel—I believe it only has 16 rooms. It is on the third floor and there is no elevator. The lobby is small but tasteful. Check in was easy and the staff wonderfully friendly and helpful throughout our stay. Our room was huge, especially by PI standards. It had a separate seating area with sofa bed and wide screen TV, a bar, refrigerator, safe, small dining area, large bathroom with both shower and bathtub and a king size bed that was extremely comfortable. Thankfully, it had a quiet ceiling mounted AC system that worked very well. The room was pleasingly quiet in part due to its setback from the road. We had some minor problems with the TV and safe when we first arrived but these were taken care of in a matter of minutes. Breakfast was included at their small 2nd floor restaurant and was quite good with a decent selection of local food supplemented by an omelet station. The only downsides we saw were tired hallway carpeting and the neighborhood which was more reminiscent of bustling Manila than the seaside resort we were expecting. However the location did make it easy to get pretty much anywhere you wanted to visit. This was a good first experience and affordable. However, when we return, we will likely pay the extra money to stay at the glamorous Marco Polo in north Cebu City.

Alan K.
United States
August 04, 2014
Small independent hotel offers value for traveller
Close to airport, across from shopping mall, staff performance.
I have stayed at Dulcinea several times the past two years. Very satisfied with the no frills accommodations. Staff very helpful and friendly. Gaisano Mall is across the road and has market, Jollibee's and retailers. About 10 minutes by taxi to Mactan airport.

Paul J.
United States
August 02, 2014
Nice place
Clean, big, nice
I love this place

Jeffrey R.
United States
July 29, 2014
Going to be staying here in the near future
Very friendly staff, very clean room, very comfortable room
Was pleasantly surprised at how friendly, polite, and accommodating the entire staff was. The hotel shuttle was a big plus. If it is not scheduled to pick up guests at the airport they are willing to transport you somewhere local and within reason. Sorry to say we were not impressed with the food or breakfast buffet. However, the best part of any hotel is the room. Absolutely impressed with the cleanliness, bed comfort, bath/shower facilities, room size, etc. Stay here. You won't regret it.

Anton O.
July 29, 2014
ok for short stay
near airport
Its ok