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Recent customer comments

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Very good



based on 1013 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

Petri H.
Finland
April 16, 2013
Ok hotel in a not so good location
Big room, moder design, quiet surroundings.
Basically I didn't have problems when I was in the room, it was very big in size and with modern nice design. Hotel itself was a little hard to find, at night the neighborhood doesn't feel very safe. In the morning taxi is hard to get. Aircon in the room seemed to be underpowered at least during the daytime.

james E.
Philippines
April 16, 2013
Awesome, breakfast is great..
Big size bed, free airport transport and breakfast
My stay was very relaxing considering we just came from a long bus trip from nearby island. Breakfast (continental) was also very good it was served with plenty of fruits. There was no really problem with the airport transport as it was free. overall our stay was great.

Callie K.
United States
April 07, 2013
good rooms, great service
front desk receptionists, comfortable bed, easy to get a taxi
stayed in two separate rooms-- First night in Cebu stayed in the superior room. clean, spacious, and a pretty view of the water. The last night in Cebu [post exploring], we went back and the only rooms available were the windowless rooms. seriously, do not stay in the windowless ones. found a cockroach and ants, the air conditioner was out of order, the water was either scalding or cold, and the bathroom was separated from the room by a shower curtain. The staff was amazing, though. so very helpful. If you have questions or need help, they will be happy to help. as a side note, most taxi drivers don't know where Dulcinea is. It is across the street from a large mall.

Choochit L.
United States
April 07, 2013
Nice comfortable hotel
Big room size, nice and clean, very friendly and helpful staff
My stay was very comfortable, nice clean room, comfortable bed and big, very friendly staff, i will stay there again, everything was good about this hotel except no elevator but not big deal because there are only 3 floors.

Paul F.
United Kingdom
April 06, 2013
Good value with well sized rooms
Large room, close to airport
This hotel was excellently located for an early morning flight. The area around the hotel is not great, but rooms are large.

Brian O.
United States
April 06, 2013
An overlooked gem!
Large comfortable room/bed. Free airport transfer. Walking distance to shopping mall.
Great stay! Large US style King size bed! Large well appointed room and bath. Complimentary breakfast is set "continental" brkfst but you can upgrase to "American of Filipino" brkfst for only php100. Free wifi in room. Located within 10-15 minutes of airport and across the street from Gaisano shopping center. A great place for romantic interludes! Would definately stay there again.

Luz B.
Philippines
March 25, 2013
Hotel with big comfortable rooms.
Big comfortable rooms, kind staff & very accessible to airport.
Staying in this hotel was a nice experience. This is unique hotel, you cannot see its beauty from outside but when you go inside, the rooms are superb: big, elegantly decorated and very comfortable. The hotel is very accessible to the airport so no worry to be late in your flight, very accessible to shopping center as Gaisano Mactan is just across. Accessibility to public transport is also not a problem. This is hotel is highly recommended for business travelers or family who just want to enjoy the city or travelers that want to have a lesser hassle in their flight preparation. Negative side, just on the breakfast choices and regular meals, a bit limited and service is quite slow. But I will surely stay again in this hotel.

Graham M.
Australia
March 15, 2013
Fantastic Hotel Friendly staff airport Shuttle
Centrally located, free internet, friendly staff
We just loved this hotel, enough to return again and certainly will stay there in the future. We loved the staff and the housemaids are there 24/7. Shopping centre directly opposite, 10 minutes to the airport, taxi and Jeepney service right outside, and free free wifi. Come stay I'm positive their will be no regrets to this 3 star rated hotel.

Graham M.
Australia
March 15, 2013
Fantastic location, great service, airport shuttle
Fast internet, attached restaurant, great service
Staff are very courteous, location is perfect as the Gasaino Metro shopping centre is right across the road. Taxi and Jeepney service plentiful. Just love the friendliness of the people there so really looking forward to our next stay.

JAMES Y.
Singapore
March 13, 2013
Clean and comfortable room
Near airport, comfortable bed, big and clean room