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Recent customer comments

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Very good



based on 1014 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

EDDIE T.
Philippines
February 26, 2016
Worst service
Nobody helped us in going to the reception which is on the 3rd floor. No elevator. Staff not hospitable.

robert J.
United States
February 25, 2016
Very nivce hotel, Great room, Very large and Great value
Very large room, great bed, very clean, great staff, great location - Great place to stay.

haydn S.
United Kingdom
February 20, 2016
friendly staff - nice rooms
ideal for stop off from airport just around the corner

Imogen H.
United Kingdom
February 13, 2016
Brief stay was very good
We were here as a stop over before heading off early in the morning to explore Cebu. It was very conveniently close to the airport, the staff were very friendly and efficient and the room was large, spacious and clean. Would recommend.

ROGELIO V.
Philippines
February 09, 2016
Near the airport
Location is great for business traveller as its near the airport, rooms are clean & spacious with very friendly staff

robert J.
United States
February 07, 2016
Great location
Location, staff and big room
Great - Nice place

Jeanne C.
Philippines
January 03, 2016
Very near the airport
friendly staff, near the airport, big room
The hotel is very near the airport and just located infront of Gaisano Mall, so you can buy some personal stuff and can chose a fastfood to have your meals. The room was spacious and the bed was large. The linens were clean. I was just quite worried with a smoky smell 'coz I was staying with a little kid. But the overall stay was good.

Christopher G.
United Kingdom
December 04, 2015
Dulcinea Hotel, Mactan, Cebu
Location, opposite Gaisano Mall, Close to airport, clean and well furnished rooms
Exactly as planned, no problems room clean and well furnished. Good breakfast served in the room. Shuttle Service to Airport cost P100 (£1.50p) and takes less than 10 minutes

Roldan E.
Philippines
November 28, 2015
Big room, poor Service
Cheap, close to airport, big bed
We only stayed one night and arrived late. Ordered food in the room. Food was very average. Bed was big and comfortable, room was very large. Warned the front office we had to check out very early and van was waiting for us at 5am to catch our flight. No note was left so in the morning, they called security on my husband when he went out to tell the van we were coming. The front office didn't question him when he passed in front of them but called security. While we were moving our bags out of the room and our 2 daughters were still laying in bed, 2 staff came in to check the room. One was wearing a backpack, obviously not started his shift yet. We asked him and embarrassed, he grabbed the breakfast platter and left. Then when we were leaving, the front office stopped us to say we couldn't leave until room was checked. We told her 2 staff did it already and she replied they are not allowed in the room if we still are in. They need to straighten their policy.

Christopher L.
Australia
November 26, 2015
Dulcinea Hotel and Suites
staff....staff....staff
Overpriced.....terrible vibe in a somewhat dingey location. Horrid fixtures and decor... absolutely terrible breakfast cooked in a miceowave and served cold/warm. Never again....oh and theres no lift, so you have to walk up 2 floors in the oppressive Mactan humidity.....how thism place got good ratings is only known to God..!!!