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Recent customer comments

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Very good



based on 1014 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

HO K.
Hong Kong
October 06, 2015
Free airport transfer
Reasonable price only
They DON'T provide airport transfer at all by saying that it is hotel policy ... Such arrangement must be requested at least 3 days before ! It is totally unacceptable ,how can we request ??

jaekoo L.
South Korea
October 05, 2015
nice view of oceans
nice view of ocean. comfortable king size bed. wide and clean room
Low pressure of showers. No good control of water temperature in shower. No drinking water in the room. But wide room and nice view of ocean can cover these uncomfortable things as good values.

Steven A.
United States
September 09, 2015
Great location
Location, room size and free ride to/from airport

Graham M.
Australia
August 18, 2015
Value for money
The location is perfect. Wifi is a bonus and the shuttle service is very convenient.
We always stay here as it is across the road from Gasaino Shopping centre and very close to the airport .

Rhonda J.
United States
August 17, 2015
LOUD Music and No Elevator
Location, Staff, Cleanliness
Unfortunate! We arrived to discover that the hotel was on the 3rd floor of a shopping center. They had no elevator and we had to carry our bags up 3 flights of stairs. We did get assistance from the security, but we handled most of the luggage. Upon arrival, I was told they did not get our request for Airport Transfer in advance and it takes 2 days to arrange this in advance. Really disappointed, but we knew we could just take a taxi to the airport. The rooms were Very Spacious and really nice so we overlooked the other things at the time. After dinner we returned to the hotel to find the convenient store below had moved tables and chairs into the parking lot and was BLASTING loud music for those drinking at the tables. We immediately asked the hotel staff to have them lower the music which they did and we were told it would be turned off around 10 pm. UNFORTUNATELY, this did not happen and the loud music was on until 1 AM. With a 3 AM wake up call to make our flights we only got about 2 hours sleep. To only make it worse, the A/C unit blew directly on the bed which made me sick for the remainder of the week. Staff was as accommodating as they could be, but I would not recommend this hotel for weekend stays if you need sleep!

Mark W.
United Kingdom
August 02, 2015
Lovely clean hotel with amazing staff
Staff, room size, cleaniness
Had a lovely stay i be going back to stay whenever i return to phillipines.

Wouter A.
Netherlands
July 24, 2015
if you like being on the highway
have lift, rooftop dining, bathroom
during 2 nights, was in 3 different rooms. Hotel advertises as SOUNDPROOF. the Jeepneys and motorbikes were crossing thru my rooms, problems with TV, they blames it on provider, partial true, 2 defunct TV boxes, I had to point it out to them. Upon arrival needed change for taxi, reception said they had not, after pushing the guy he had change. Asked for a restaurant, a hand waiving in the air and said there. told him I don't know there, thebest answer i got. In the room there is a full size door for access to A/C compressor, the door is direct to the outside of the building, observed that they had tried to soundinsulate, to no avail, however told me that I was the first to complain.Two rooms the waterheater not working. I could go on and on but I think is enough, by the way the hotel is on abusy intersection and all rooms are facing streetside. Still want to stay there? Bring Super earplugs

Bonifacio C.
Philippines
July 15, 2015
best room size in it's class
location, staff performance and room size
Delightfully relaxing

Raveendrakumar T.
Australia
July 14, 2015
Raveen
Lookcation good shopping and transport
This hotel town centre too nosey and only hot water when I'm shwer, room and staff ok

Benjamin H.
Germany
June 29, 2015
Centrally located in LapuLapu Center near Mall.
Centrally located in LapuLapu Center near Mall.
Centrally located in LapuLapu Center near Mall.