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Good 6.6
Based on 530 reviews

Recent customer comments

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Good



based on 530 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.7
  • Location 6.8
  • Room Comfort/Standard 7.0
  • Service 6.9
  • Value for Money 6.4
  • Food/Dining 5.8

Bo M.
Philippines
November 06, 2014
EGI stay
I like their rooms it has mini dining washing area

Michael F.
Australia
November 04, 2014
Unbelievable.
-
Check in gal was useless. Asked for a room with two beds. Got a room with one. For a hotel at 12% occupancy, I asked to be moved. Over an hour later no word so I asked the bell man to bring up a cot... That cost an extra. Room was sparse and the cupboard stunk of some funky smell. Took 8 wait staff to bring me a menu, toast, coffee, juice, uncooked omelette the bill and change. However took several requests and long delays to get anything. Bad phone connectivity, beach was horrible and murky.

wayne P.
Australia
October 23, 2014
Value for money
Pool was good,staff very accomodating
It was good for the price

JAEIN P.
South Korea
October 02, 2014
Best! Ever i stayed!!
Cheap comfortable clean!
Clean!! All the hotelier is Very kind! Even cheap!!'

April F.
Philippines
September 19, 2014
comfortable
cleanliness, food, and hospitality of the staff
It was good and comfortable. The only thing is that they don't have wifi in the room so you need to go to the lobby everytime you need to use the internet. The pool closes at 8pm instead of 10pm like other hotels...and the private beach is very small. But as for the hotel, it was very clean and comfortable.

Leo C.
Denmark
September 18, 2014
Not happy - will not come back
Could not name 1 - no way 3
On 6 floor there were NO water pressure at all.

JEAN C.
Philippines
September 15, 2014
quiet and peaceful stay
location, ambience, room
pleasant and relaxing

Mark H.
United States
September 08, 2014
Nice renovations to rooms
pools, birds and bathroom
Overall, the stay here was pleasant. There were, however, some unexpected charges. When we stayed here before, there was a nice breakfast room with a decent breakfast buffet. That room was being renovated, so they seated us in their lobby dining area. The surprise came when they asked us to choose from the breakfast menu because they no longer offered a buffet. Our room charge was supposed to include a breakfast buffet for all guests, but they claimed children were not included. Adding to the insult, they required us to pay for a full price adult breakfast for all children under 5 years old. Our extended family included six of these children so our free breakfast became quite expensive. Another incident happened where one of the kids accidently ruined a bed sheet with some lip stick. They charged us nearly 2000 Php to replace the sheet -- easiler 4 times what it was worth. My mother took the sheet and was able to remove the stain without much effort after we had already left. The cleaning staff can be over-heard loudly complaining about cleaning the rooms if there is any more than a small amount of work to do.

Krian O.
Philippines
August 29, 2014
nice staff
room, pool, staff
It was good

Greg W.
Australia
August 16, 2014
Big improvement since last stay 12 months ago
location, relaxation, great staff
Big improvement this time around! The staff and hotel have improved vastly since I last stayed there. But when I went to the condos for a week, I was disappointed with leaking taps, no tv working, and chairs that were falling apart! Seriously if you want more travellers to stay in the condos money needs to be spent on making it more welcoming.