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Recent customer comments

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based on 623 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 7.8
  • Room Comfort/Standard 6.6
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 5.9

Maria R.
February 12, 2016
Sleepless night
Location was just ok. Our room was fronting the street so imagine how noisy it was. Didn't sleep very well because of the honking of public vehicles.

February 04, 2016
My personal comments below:
Cleaning of the rooms MUST be on a daily basis. Sometimes, we're still the one to tell them to clean, and even ask for towel replacements ! ! ! Front desk staff is ok. and the security guard too !

Marcos V.
February 02, 2016
Pleasant, helpful staff
Staff, location, service

Laurente D.
January 27, 2016
nice clean comfort and close to everything
there is a restaurant, a massage parlor on the 1st floor, a pharmacy two doors down, Andok's takeaway and a couple of bakeries on the opposite side for the price, it's hard to fault the hotel starting from the staff they are all very nice including the guard with all smiles. the room has a comfortable bed, a hot/cold shower and air condition.

Tristan W.
United States
January 24, 2016
Satisfactory hotel
It was clean enough but I just thought it could be a little better for the money. I guess maybe it just feels a little old.

Viorel P.
January 23, 2016
Nice but very noisy
Clean room
Clean room . You cant sleep if your room is On The front..super veryyyy noisy because of traffic On The street .perhaps if my room was with a back view i would rate more!!!!!!!. Staff at front desk were careless everytime except Bell Boys which were very polite and helpfull.

melchor M.
January 19, 2016
Good place for stay
Good room rates

John M.
January 13, 2016
Worst Reservation Ever
Clean Linen
It was disappointing. we arrived late and tired from the airport. When we get there we thought we can check in fast and rest as we are following a certain itinerary. Suprisingly, we do not have any reservation as per the front desk. They offered two rooms even the fely ann room but these rooms are just good for 2 people, max 3 without you moving freely. We reserved a family because we are a group of 5 and we cannot fit on those small rooms. It took hours before their manager decided to give us two small rooms. The front desk is not accomodating at all. They are not fluent in English and its really hard to communicate. Everytime I call the front desk as if the voice of the one answering it is so irritated. By the way we have a marathon during that time so when we wake up at around 1am and asked for hot water so we can drink coffee, they said theres none bceuase their reataurant is already closed. That afternoon after the marathon and we asked for hot water, its so costly at php10 per cup. Now this is a first for me to have a hotel charged for a hot water. They dont have a blower too. No shower curtains so if theres someone who took bath before you, expect the rest room to be a bit messy. No remote control for your AC which is installed too high so if you are already lying on bed and decides to adjust room temperature, you will need to stand and manually adjust it. No welcome drinks. Never will go back again to this hotel.

Buena R.
January 11, 2016
Ok ok
Affordable, good for those who just want a lace to sleep at night.... Near sm...
Front desk officer isn't that approachable... I asked what jeep to take to going to e-mall, she answered just take a can and turned her back at me.. Bed is comfortable, but no garbage non inside the room. No slippers too.. Room lighting is poor...

Amador B.
December 22, 2015
Slow check in and check out. Poor breakfast choice. If you want more to eat or drink. You have to pay. Housekeeping never came to clean the room. We had to make the bed and clean the room. Beds too small. Sheets don't fit the bed. Our room was on the street side and extremely noisy. Poor customer service. Reception answer the 'yeah'. Ordered hot water to the room and took 50 minutes and then was charged for it.