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Good 6.8
Based on 1515 reviews

Recent customer comments

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Good



based on 1515 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 5.8
  • Location 5.8
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for Money 7.7
  • Food/Dining 6.1

Maria J.
Philippines
February 02, 2014
Worth the money
Clean room; Friendly staff and close to airport
It was a good one although because of the location of our room- we don't have any access to wifi.

Anna K.
South Korea
January 31, 2014
Nice place!
Staff was helpful and friendly, comfortablerooms
I liked the Express Inn but it was hard for taxi drivers to find.

Jaime N.
Philippines
January 30, 2014
Far from main road, dark surroundings
Rate, Staff, Value for money
A little bit not easy to find. Need to ask around before I managed to find the hotel. Getting a taxi out of the place is not that easy given its location.

Jaime N.
Philippines
January 30, 2014
Budget hotel but kinda far from main road
Rate, staff, value for money

porferio L.
Philippines
January 30, 2014
great value for money..
staff courtesy.. clean room.. very flexible
The hotel allowed us to check in earlier with a charge.. The fee was fair enough ad they undErstood we were tired from our flight.. The hotel was clean and staffs were courteous

Anthony L.
Australia
January 28, 2014
nothing like photos!
nil
not a good hotel, won't be staying there again! the room and bathroom was very small, little window with no view. no fridge, poor channel selection on cable tv.the cost of a airport was more than three times the cost of a taxi. the entry road was very narrow and dirty, one taxi driver did't even know where the hotel was!

DOMOON J.
South Korea
January 27, 2014
express inn nightmare
telephone access
we stayed here for a couple of days and the room that was given to us seems to give no comfort since the shower area drains itself suddenly. the internet access selects its location. we asked for an assistance to change for another room but they didn't respond quickly. we needed to follow up for a couple of times before they moved us on another room. the staff are lazy, we asked for a cold water but they told us we just gave u a water and the restaurant for the room service were already closed. they denied our second request so we just went down to look for a store. i passed by the lobby and saw that the restaurant was still open and not closed. the location is far and remote. the surrounding vicinity seems uncomfortable for foreigners trying to look for the nearest restaurants. the metered taxi you're about to call had already started the meter before it arrives on the pick up location. if you are trying to look for a good hotel, it is better to look for another.

IAN F.
Philippines
January 23, 2014
good stay, economical
city center, back up hotel available if full, very near to resorts
cozy, and satisfactory rooms, quite new, and with a backup hotel inside cebu city if lapulapu is full.

Christopher B.
Canada
January 19, 2014
Comfy bed with poor service and traffic noise
Comfy bed, fast internet, close to airport
I slept well on the comfy bed. No hot shower due to "repairs", but it was hot when I checked out. Water, toothbrush, shampoo were provided but no soap. Towels are thin with brown stains. Street side room has lots of traffic noise, you cannot sleep during the morning rush hour 05:30 to 07:30. Area not safe to walk at night and you need to ask staff to get a taxi which takes at least 30 minutes. There are no trikes available after 9PM. Security guard was very attentive, but reception was left unattended at times when they took a bathroom break. Internet was fast and worked the whole time I needed it. Breakfast was Tang or coffee, with one egg,two mini-donuts, watermelon pieces.

Elmer P.
United States
January 19, 2014
The Unknown Link to Cebu
Affordability, Proximity, Friendly staff
It was only a one-night stay but it was comfortable, clean, and close to the airport.