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Recent customer comments

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Very good



based on 903 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.7
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 7.2

William C.
United States
April 03, 2014
Just Ok
Location, location, location
They are building a new annex day and night so demand a room opposite the construction,or else the noise is unbearable. After initially giving Us a room adjacent the consruction, along with an apology and sets of ear plugs, Idemanded another room because the noise was brutal. I was told the construction goes until 3 am. Hammers, drills,and the clanking of metal beams is not acceptable for a place you are supposed to sleep. They quickly agreed to transfer Us, but we had to wait 2.5 hrs in the original room. Fine The rooms are big, but tired and worn. Not good water pressure in either room,and water is slow to drain. Queen size bed had twotwin mattresses put together,but not uncomfortable. Alsowe could hear people shouting in Visaya in the hallway for 1\2 hr in middle of night, then a baby crying (from the room next door?). Good things are the staff is attentive and friendly.Its 5 min.walk to Ayala mall.15 min. to the airport by taxi. The room was spacious with a large fridge. Wouldn't stay there again, but was ok for one night.

JASON S.
Australia
March 30, 2014
Comfortable & Enjoyable stay
Friendly Staff, Excellent breakfast, Close to Alaya Mall
A very good hotel, well located & good value for money. The only problem i had was during Check-out, it was slow & a technical problem meant they couldn't accept my credit card, thats a big no-no.. but up until that point I had a hassle free relaxing & very enjoyable stay.

Robert W.
United States
March 28, 2014
clean and has big ref,and tub
simple but ok for a night
We only stay a night ..the check was so slow,super .. weve waited an hour and a half just to get our room ready... it was frustrating...the elevator is so small and at first they give us the room where there is a construction going on the side.. it was hilarious.. but they give us another room which was ok and the room was OK too..

Chelo F.
Philippines
March 28, 2014
Good value of money.
I stayed in the studio suites - room is very spacious as well as the bed. Bathroom is clean. They have kitchen stuffs for this room and that was really good also.

Chelo F.
Philippines
March 28, 2014
Satisfied!
This is my 2nd time staying in this hotel. I like their service that's what keeps me going back. Their staffs will usher you all the way - carrying your luggage & getting a taxi.

oscar S.
Philippines
March 28, 2014
when in cebu, be a prince, stay in golden prince
clean, location and affordability
it was just an overnight stay and it was good. i will recommend this hotel to my friends.

Rodel R.
Philippines
March 25, 2014
Relaxing place in the heart of city life
Clean, fast service, big rooms
It was a very pleasant stay in this property. Value for money. The location saves you on extra transportation expenses.

Sally Y.
Philippines
March 19, 2014
Great Stay.. Comfortable. Good Price
Centrally located, near Ayala mall. Reasonable price

Ann A.
Philippines
March 19, 2014
Comfortable, relaxing and within budget
Comfortable, Clean and Cheap
It was a very pleasant and comfortable stay in the hotel. Though the room (studio) is a bit old-looking still it has complete amenities inside. The room is a condo-type studio room to which there is a phone, TV, WIFI, refrigerator, sink, microwave, plates, spoon, fork and cups and saucers. It also have cabinets and free slippers. So what else can you ask for, given the amount we pay for the room. Also, the hotel staff were very friendly. The only missing in this hotel is swimming pool and spas. Overall, our stay is very satisfying.

Muhammad R.
Singapore
March 12, 2014
Great stay
friendly staffs, always with taxi waiting at the front, near to Ayala Mall
We took the 2 bedroom suite and it was lovely. good condition and never regretted picking this hotel. breakfast was ok... Philippines not known for their food. it is very near to a massage outlet about 25 steps away from hotel. Near to Ayala about 200m away. even the ssecurity guard is friendly and helpful calling for cabs if there are none in front. recommended hotel.