arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Verified traveler reviews

Filter by traveler type
Good



based on 743 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 4.3
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 6.4
  • Value for Money 7.0
  • Food/Dining 5.2

Emily C.
Philippines
June 10, 2016
will not recommend
dingy smelly lobby

RACHEL N.
Philippines
June 01, 2016
poor customer service.
there's no towels inside the room and it took us many times to have it.

Ugo T.
Italy
May 27, 2016
Noisy, dirty and beginner staff
Omce arrived I got a room that had: broken shower, broken AC and later on all the electricity went off. I got changed room in another one with a noisy but working AC. I have been there 6 years ago and it wasn't so bad but seems like affer that no maintenance has been made and the hotel is managed by teenagers. Corridors are very noisy with other room with the door open playing laud music. My last stay in this hotel.

Regine R.
Philippines
May 22, 2016
Awful.
whats in the pictures are not true. Been transferred from one room to another cause stuffs like aircondition, faucets, doors to even bed are dysfunctional. this hotel got lots of problems. had a stressful stay!

Maria B.
Philippines
May 17, 2016
Adequate but excellent staff
For a backpacker, the location is at its advantage. I have no complains with the service but the price of it is not to be desired. Amazing wifi reception but the room is quite small. Overall I'm quite happy with my choice.

Maria C.
Philippines
May 12, 2016
Not recommended for families
A-Ok for solo travellers but do no expect too much. You get what you pay for they say. But for the price of this booking, you could get a better deal and accomodation.

Janice M.
Philippines
May 05, 2016
Location is everything!
Location is perfect. Near everything.

Daniel S.
United Kingdom
April 25, 2016
You get what you pay for
Ideal location for partying in Mango. Room is very basic and dark. No windows in rooms. Showers dont always work. TV is very small and high up on the walls in the rooms. If you get breakfast with your booking then don't bother getting up for it because its terrible. They may as well give up offering it. You certainly get what your paying for. For the same budget there are other hotels of better quality in the city. Location to mango is good.

Richard J.
Philippines
April 07, 2016
Improve ur facilities
No hot shower I saw cockroaches Bed side lamp turn on and off Elevator has no aircondition

Michelle C.
Philippines
April 06, 2016
don't book.
hot shower is non-existent. the bathroom was in a very bad condition. there were rats in the ceiling. the location was awesome though. and the staff was very attentive.