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Recent customer comments

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based on 1429 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 8.6
  • Food/Dining 7.6

michael C. from United Kingdom
Stayed 3 nights in July 2015
the best hotel in cebu
the staff were superb faultless and the room was clean and comfortable.the food and breakfast was very good.once again the staff were fantastic brilliant
Brilliant. No faults at all. The hotel is really first class and very well run.I stay in hotels a lot but this hotel is really superb.a gem of a hotel its realy a five of the best I have stayed in all over the I say the staff were unbelievable in every aspect.they treat you like royalty.
Reviewed July 17, 2015

lee J. from South Korea
Stayed 2 nights in April 2015
Clean & Good Staff
Cleaness...Hospitality...Nice rooftop bar
Will visit here again 100% if have any chance.
Reviewed July 13, 2015

April G. from Philippines
Stayed one night in July 2015
Harolds Suite
Friendly Staff, Cleanliness, Location
Theres just one thing i dont like about this hotel. The WIFI is so complicated and it doesnt really work well. Hope they fix this. Staff were very accomodating tho, always ready to assist. Nice breakfast. Clean room. Overall it was a good stay. However I might consider booking another hotel on my next visit to Cebu.
Reviewed July 09, 2015

Romielyn B. from Philippines
Stayed one night in July 2015
room, highlights cafe, staff
The room is very nice and cozy. I liked the balcony that came with it. We don't have to go out for dinner because the café at the roof deck is such a great place to chill out. Not too crowded and not too loud. Great stay, will definitely come back!
Reviewed July 07, 2015

Roberto T. from Philippines
Families with young children
Stayed 4 nights in June 2015
awesome stay at harolds!
good food & nice staff
good service & accommodating staff
Reviewed July 04, 2015

Eduardo J. from Philippines
Families with young children
Stayed one night in June 2015
Nice hotel and location
Staff are accomodating
Best so far
Reviewed July 02, 2015

stewart S. from Philippines
Business travelers
Stayed one night in June 2015
harolds experience
its only for 1 night. d hotel lacks ammenities to be a 4 star hotel. it lacks face towel, and the bath towel seems old. it doesnt have centralized airconditioning
Reviewed July 02, 2015

Melinda M. from Philippines
Stayed one night in June 2015
Great location, fantastic bed
location, bed, shower
The bed and pillows were very comfortable. The shower was great. The location was excellent.
Reviewed July 01, 2015

Melinda M. from Philippines
Stayed one night in June 2015
Fantastic bed and shower!
location, bed, shower
I had a very good sleep because the bed and pillows were very very comfortable. Add to that a very good hot shower. I had a fantastic stay! The location was also excellent - everything's accessible. I especially liked that Rico's Lechon at Acacia was just near the hotel.
Reviewed July 01, 2015

Paul A. from Australia
Stayed one night in November 2014
Great Hotel
Clean, Modern and Well Positioned
Very pleasant stay at this hotel. Good staff, modern and clean facilities and very well positioned. Would be happy to return on my next trip to Cebu.
Reviewed July 01, 2015