arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type
Excellent



based on 1403 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

8.3 Katherine G.
United States
January 11, 2015
A quaint hotel
Staff very pleasant; food very good; roofdeck restaurant very nice
I enjoyed my stay at this hotel. Clean and the bed is comfortsble with goid down pillows. Towels look sparkling white. I highly recommend this hotel. Agoda price lower than if I booked directly to the hotel.

9.7 CHAK N.
Hong Kong
January 05, 2015
Really nice hotel in cebu
buffet breakfast is good, clean room and nice staff

9.7 Kazuki W.
Japan
January 04, 2015
comfortable
The room is very clean, staff and food are good.
It was enjoyable stay.

7.7 Karl B.
United Kingdom
January 02, 2015
Good stay
in room dining, tv channels, daily clean
It as a good stay. The wifi isn't very good though but it was nice and quiet and the staff were friendly and helpful.

8.7 Elaine F.
Philippines
January 01, 2015
Best stay
Location - near the city esp to Ayala mall, staff- very helpful and accomodating, room - very clean and comfortable

7.7 HONORIZA L.
Philippines
January 01, 2015
Holidays in Harolds
bed, location, and friendly staff
Our stay in the hotel was great! We celebrated Christmas in Harolds and it was fun.

6 raymundo K.
Philippines
December 29, 2014
clean n comfortable
room clean service
nice

7.7 KOH P.
Singapore
December 26, 2014
over price
roof bar and aircon
nothing much to shout for this hotel. far from mall and street food. only good is the roof bar with live band.. sometime with Deejay

7 KOH P.
Singapore
December 26, 2014
clean room
roof top bar , beside street massage
nothing great as location is far from mall. only the roof bar is cool in the evening if they have live band

9 Graham C.
United Kingdom
December 24, 2014
Harolds Suite
Nice Suite room. Staff politeness. Nice Foods.
Excellent. This time round we stayed in the Harold's Suite room and we were pleasantly surprised with the good level of standard of the room with nice complimentaries and very spacious bathroom facilities. The room was very clean and we had a good relaxation. The room was well appointed with its own dining and lounge areas, and a decent TV in each of the two main rooms. We ordered a 5 meal selection from the room service menu and we enjoyed the level of standard of the food also. We did find the dining table was a bit small to accommodate more than 2 dining with drinks, and taking in mind we invited family up for dinner - it was a little bit awkward for two persons to eat on the couch separately. Apart from that we did have to wait a while for someone to come up to retrieve the dishes afterwards. That's the only errors - Everything else was lovely. Breakfast was very delicious and our stay here was enjoyable. We are happy with our souvenir Harold's cups and we are already planning to return here next trip. 4.8 out of 5.