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Verified traveler reviews

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Excellent



based on 1414 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

mark C.
Australia
January 22, 2015
good location
location,good food,luxurious bed
its better than a lot of 5 star ive stayed at,the location good,staff helpful and curtious,,,and the bed is very comfortable

Emmanouelle Z.
Philippines
January 20, 2015
Ticks off all my boxes
1) room size, view and bed - get the deluxe room. 2) clean 3) location
As title. Loved it here. I recommend the deluxe room. Big room size. Go to the roof deck at night for a nice end to a busy day. Overlooking City lights and a decent place to chill.

Louis B.
United States
January 19, 2015
An average hotel with a stolen logo
The amusing logo, location and price
We had an issue with the room at check-in... it smelled of fuel and required us to make a change. The food is adequate, but nothing special. The location is good and the service is decent.

Emmanouelle Z.
Philippines
January 18, 2015
1) near Ayala mall 2) clean
1) as title 2) good service & comfy room --3) bfast not so good
It was sinulog and the festivities was on the air. The hotel was clean and room comfy. The breakfast was standard. But the roof deck was nice at night. Overlooking the city with a show that night.

Norliza M.
United States
January 17, 2015
Recommend
Friendly staffs, good breakfast buffet, prompt service
Very good, staff always greets you with a smile!

neal F.
United States
January 17, 2015
A Great Stay
the hotel is clean, the staff is great, and the fron't office (Jean) is great and and her main concern is keeping custombers happy
Our (wife and me) stay is always outstanding, thank the people at Harolds for always making our stay a pleasant one

jun M.
Philippines
January 13, 2015
Great Hotel At the heart of the City
Staff service, location, price

loren M.
Philippines
January 12, 2015
pleasant
clean,quite and comfortable
Nice and comfy but the elevator is not that big to accommodate to PWD at the same time.

jun M.
Philippines
January 11, 2015
Great Hotel and Friendly Staff
Very Attentive Staff, Clean, Great Location, and Good food.
Location is great. Staff is friendly and accommodating. Food is delicious (at least I have tasted the breakfast) Room is clean and spacious ................. I couldn't ask for more... Really a great value for money.

Aileen S.
Philippines
January 11, 2015
Family short trip
business center, clean, accommodating employees
I feel that for a Cebu hotel, it is costly and the room is quite small for a family of four. We had a superior room.