arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type

based on 1404 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.8
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Staff Performance 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

Qiau L.
September 28, 2014
Good stay but breakfast is so so...
clean room, friendly staff, good location
good stay but i am not satisfy with the breakfast.

Mel B.
September 25, 2014
great hotel, great price
close to Ayala, comfy bed, clean room
stayed 5 nights, was good , no problems

Danny C.
September 24, 2014
Great Stay !
Big clean room , comfortable bed & clean toilet with complete toiletries
It was great. If have stayed here for the 6th or 7th time. When I am in Cebu, this is where I stay. The rooms are big, & toilet is always clean. I have never experienced any problem staying here. The place is near Ayala Mall. Just a 15 minutes walk. Although its easy to take a taxi right in front of the hotel. Breakfast has limited choices but it's sufficient for me already. Their service is always consistently good. Will definitely stay here again in my future trip.

September 24, 2014
The service provided was excellent!!
The Staffs, Location, Cleanliness
Stay at Harolds hotel was great though it wasn't the room asked but they took the initiative to change it the next day itself. The staffs were excellent and you can ask their advice to wherever you want to go. ROom was clean and big and central location. But sadly only disadvantage was no pool..

neal F.
United States
September 24, 2014
a great stay
staff, rooms, and front desk staff
my stay was great, staff was outstanding and the main office staff(Jean) was great as always, everything was ready when we checked in, just an outstanding job by everyone.

Alicia L.
September 23, 2014
Stay in this hotel for 1 week
huge toilet, nice bathtub, friendly staffs
Overall satisfy. Wifi is strong and they gave me 2 passwords so that I can use for my ipad and laptop.

neal F.
United States
September 23, 2014
an outstanding stay
Room, Service and the management (Jean)
My stay at Harolds was outstanding as always, Staff, front desk staff, RD staff were outstanding and Jean from front office was great as always great Customer Service she has.

Kerry W.
September 21, 2014
September stay
Location location locatio
Not good the room not available on arrival. Food cold and almost none left, pickles were fermented .

Carla T.
September 18, 2014
clean rooms, helpful staff
clean rooms, helpful staff, value for money
It was reallypleasant. walking distance to a good pizza place

Ray S.
September 16, 2014
Comfy beds
Rooftop bar, beds, and beds