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Recent customer comments

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based on 1413 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

Emmanuel C.
May 14, 2016
Best Cebu Hotel
I was upgraded to a suite so it really gives the best value for my money. The room is complete with everything I needed. The staff rendered excellent customer service.

Anders O.
May 10, 2016
Nice skybar
Big, nice, clean room. Good location, walking distance to Ayala shopping mall. Really good value for the money.

Fe G.
May 05, 2016
Very spacious room and excellent location
What this hotel lack in facilities it more than makes up with its large well appointed rooms and excellent location.

Kenneth R.
United States
May 05, 2016
A wonderful place to stay
This was my second time staying at Harold's and liked it very much. The staff is incredibly friendly and helpful. Always greeted me by name. A few of the staff even remembered me from my visit 5 months ago. Aaron in HCafe is incredible, fast, friendly, attentive and seemed to know if I wanted something even before I did. He saw me when I was checking in and came over to welcome me back and see how things were. General Manager Ed spoke with me a few times and thanked me for staying there. I informed him how pleased I was with my stay and the staff being so friendly and he made me feel like my opinion was very important. Hotel is always clean, fast wifi, good food and service. I stayed this time for almost a month and will always recommend Harold's to anyone and everyone. Thanks again everyone at Harold's. See you when I return.

Dieter N.
May 05, 2016
clean hotel, friendly staff, perfect for city holiday
hotel is one of the best in cebu. i will booking again.

James M.
May 03, 2016
Very Nice Hotel Good Value for Money
Recommend Hotel Good Value nice Staff.

Julie C.
April 26, 2016
Very good and luxurious hotel
It is a nice 4 stars hotel

Li V.
Hong Kong
April 14, 2016
Clean and good hotel
Hotel is clean and will stay again when go to Cebu

Pablo J.
April 11, 2016
1 night stay
Hotel was great and clean and accessible to public transpo.

Donald F.
United Kingdom
April 08, 2016
Good 3 Star Hotel
I often stay here when visiting Cebu.