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Verified traveler reviews

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Excellent



based on 1429 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6
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Yuju W.
Taiwan
June 30, 2016
Friendly staff, and very efficient too.
Friendly staff, and very efficient too. Big applause for house keeping personnel and servers at top roof restaurant.

Kuan-Wen C.
Taiwan
June 17, 2016
Awesome
Very good

Andrew D.
United Kingdom
June 16, 2016
.
.

Iris C.
Philippines
June 03, 2016
Nice hotel
It is located at the city center. Near ayala mall and famous rico's lechon :). Will check in here again.

Ellen P.
Philippines
June 03, 2016
Good impression
Impressive, maintain good quality hotel and service!

kenneth H.
United States
June 02, 2016
Terrible hotel policy
My gf started her menstruation, and accidentally left blood on bed cover, and hotel demanded P2,000 pesos to clean it, and i paid it. Wifi at harold hotel doesu not work in guest rooms, and i had to go down to lobby to be on internet duribg my entire stay. This hotel management is run by brain-dead people, and i know that many guests will be very disappointed if we choose to stay at this over-rated hotel.

Jorge Q.
China
May 31, 2016
Great Location.
If you're looking for value for money, this is perfect.

Scott G.
United Kingdom
May 30, 2016
Outstanding. Couldn't really ask for more.
My wife and I had an excellent stay here while we were in Cebu. The staff are attentive and responsive, while bending over backwards for us (holding doors open for us, helping us catch taxis, assisting with luggage, etc). We also really enjoyed relaxing at High Lights (roof top bar), where again the service was spot on and where bands play most nights, while at the same time we could enjoy views over the city. We invited some friends over too as we felt this roof top bar/hotel was such a elegant/professional place. We will stay here again on our next trip to Cebu and would certainly recommend! We didn't have a chance to use the gym/swimming pool bit would have confidence using these facilities.

Elena P.
Kazakhstan
May 28, 2016
the best one
Really good hotel located near big shopping mall and Bus terminal. Easy to find and to get any tour point in Cebu. Room was clean, food tasty and staff is polite and friendly. thanks for ur work!

Joselito F.
Philippines
May 19, 2016
Nice Location
Nice location. Near malls. :)