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Recent customer comments

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Excellent



based on 1413 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

Guoliang C.
China
January 05, 2014
nice with reasonable price
very nice, good location and friendly welcome
very good. if I go to Cebu again, i will choose this hotel again.

Antonio V.
Philippines
January 05, 2014
Pleasant, safe and comfortable
Wi-Fi was fast, attentive staff specially the roof deck restaurant.
Very very satisfied, we were upgraded to a superior room and the staff were very accommodating. The Roof deck staff were also superb. Room had a balcony that was child friendly and gave it a touch of hominess. Would highly recommend it to friends and family.

Colin R.
United States
January 04, 2014
Had a great stay for New Years Eve
Fast Internet, Great View, Great Breakfast Buffet
The check-in was a bit slow because we arrived early, but waiting in the restaurant was nice and then they put us in a great room on the top floor so we could watch the fireworks on New Years.

alan K.
Philippines
January 04, 2014
had too much expectations based on positive feeds
staff, location, concierge
typically value for moneyfriendly staff and central location

Ronald T.
Philippines
January 03, 2014
You can get better price in other nearby hotels
Attentive staff, clean room
Stay was ok. We could have stayed better at Quest hotel for the same price. Food on their dinner buffet is poor. Eat there only when your hungry and tired to go out.

Shenny T.
Malaysia
January 03, 2014
Room is new n clean.
Dinner is good
Room is good, but not convenient because no shop around. Must go by Taxi. Simple Breakfast ,not many choice.

neal F.
United States
December 29, 2013
It was a great stay like always love this hotel
staff, management, and the RD area

Manish S.
Australia
December 29, 2013
Comfortable stay at Harold's
Clean, modern and good breakfast
Excellent room, good breakfast, close to Ayala Mall, staff members are extremely helpful. Had comfortable stay.

sam L.
United States
December 27, 2013
i like this hotel
location and very good staff
it was great i was here during an earthquake in october and it didn't fall down. rooms are very nice I've stayed here few times and will stay again

adrien C.
Canada
December 25, 2013
Very good experience
Good service, friendly staff, good breakfast buffet
There were a couple of minor glitches but this was the best value hotel I have stayed in for quite a while. It is relatively new, clean, has a good choice of breakfast items, theme dinners on the weekend and the staff seemed to care about the clients. I consider this hotel a good value for the money.