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Recent customer comments

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based on 1413 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

joseph P.
October 24, 2013
pleasant stay
clean room, friendly assistant, good atmosphere.
had a pretty good stay with a clean room, friendly assistance and simple and good breakfast.

Jose F.
October 23, 2013
comfort, location, staff
comfortable. slight issues with the environment, nothing the staff could have done.

Donald F.
United Kingdom
October 21, 2013
Hotel with good facilities at a reasonable price
Friendly and efficient staff, Good Restaurants. Good Desk Service
I have stayed a number of times at Harold's Hotel and am happy to report improvements to service rather than good standards dropping. Very minor irritations e.g. the lift or elevator system. The roof top bar and restaurant is nice and should be open during the day as well as the evening. The lunch buffet was well worth a visit and good value. Sadly not many people seemed to take advantage whilst I was there. The evening buffet also had a good selection of dishes and they remained hot! I will stay here again if the price remains as it is at the Agoda rate. Several of the staff recognised me even though I have not been there for a year or two.

Susanna S.
October 18, 2013
I felt welcome in the Philippines
safe, quiet, excellent food
My stay was comfortable, relaxing after a long flight.

Bobby M.
United States
October 16, 2013
Nice Comfortable Hotel with Excellent Service
Comfortable Room, Excellent Service and Good Location
I have stayed at Harold a few times before and hotel is great for short stays. Room is very comfortable and clean. The service at hotel is excellent and the hotel is conveniently located. The mall is close and plenty of restuarants in the area. The ammedities in room are good and restuarant is adequate.

South Korea
October 12, 2013
Friendly and good hotel location
Location, service and transportation

Meng C.
October 07, 2013
Value for money. Good breakfast and comfortable
Clean, Comfortable and Value for money.
Pleasant and meet expectations. Room well maintain.

Pearlnest T.
October 06, 2013
it was very comfortable.
location, comfort, value for your money
It was one of the most comfortable and clean hotels i have ever stayed in. I would highly recommend it to all my friends and family who wish to visit Cebu City.

Kenny T.
October 04, 2013
Clean room, centrally located, value for money
Value for money, staff is attentive and it is near the CBD
Hotel was clean and rooms were fine. Centrally located but about 35 mins from the airport and beaches. If it is the city u wish to be in, it is a great hotel to be at. However if you wish to be near the beach, staying at a beach hotel would be recommended instead.

Ngai C.
Hong Kong
October 03, 2013
Nice place
Welcome drink must try, services good, staff good
Amazing experience sure will come again, again remind must try this hotel welcome drink, IMC mall very near just five min will arrival .