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Recent customer comments

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based on 1413 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

liew S.
July 30, 2013
Very comfortable, clean and good service
nice people, nice room, great service
My stay was fantastic, the room is clean and good except the wifi was weak. staff attitude was good.

Wei W.
July 30, 2013
Excellent place
Comfort, Service, Location
The staff was really accommodating and will go out of their way to help you. The rooms are comfortable and clean and we enjoyed a really pleasant stay there. Room service and quick and competent.

July 30, 2013
Excellent as always
Friendly Staff, Good Breakfast, Excellent Location
It was excellent as usual. This is my 4th or 5th stay in the hotel and as always, it was very nice.

Annabelle R.
July 30, 2013
Efficient and friendy staff good accomodation.
Good price with good service and efficient staff.
Very good! My husband was impressed by preparing him a packed breakfast since his schedule required him to leave the hotel very early missing the buffet breakfast. He actually did not expect that but he was really happy with the gesture.

Brian T.
New Zealand
July 28, 2013
Nice hotel in a good location
Clean, good location, good price
Cant say anything bad about this place the staff were nice, the hotel clean and the location is fairly central

July 27, 2013
Excellent Hotel !! Very friendly & attentive staff
Location, Peaceful, Good Rooms
Excellent ! This was my 4th or 5th time at this hotel and it was as good as always !

Marlene B.
July 21, 2013
Accessible to malls, restaurant, very nice hotel
Confortable, relaxed, friendly staff and nice variety of breakfast

Peter S.
July 20, 2013
very comfortable
Location, staff, breakfast
My stay was short but harolds is close to Ayala center for shopping and dining

United States
July 18, 2013
A nice peaceful relaxing time
quiet, clean and adequate service
I like Harolds its a bit further away from the Ayala mall but its a far better hotel then the one closer. Its quite and the rooms are large and well lite. The only thing I think Harolds has to improve upon is the pricing of its meals, they are always 100 Peso higher then you can find 5 minutes away from the hotel and then they ass those pesky hotel taxes. All in all Id definitely go back again.

jeffrey W.
United States
July 17, 2013
Great stay once again!
Good location, great bed, nice rooftop bar
Excellent once again. One of my favorite hotels. It has one of the best beds of any hotel I've stayed in. Not far from Ayala Mall, about a 10 minute walk. Friendly staff and a great rooftop bar with a lovely view of the city. It is really a nice hotel.