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Recent customer comments

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Excellent



based on 1413 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

Maria T.
Philippines
October 26, 2015
Satisfied Guest
Food, Accommodation and Friendly Staff
Excellent Experience

JACQUELINE G.
Philippines
October 17, 2015
VERY GOOD
COMFORT
VERY SATISFIED

Troy J.
Australia
October 13, 2015
Excellent staff, great location, nice room.
Large bed, not two singles pushed together. Excellent service & Staff, Location.
2nd stay at Harolds and very happy. Staff were extremely efficient, friendly and accommodating. Only complaint is the WiFi. LAN works well and is quick, but WiFi doesn't connect, it needs to be fixed. Rooftop bar is very relaxing.

allan S.
Australia
October 12, 2015
great hotel
service rooms relaxing
really great hotel good people and just relaxing nice hotel

Daniel M.
Australia
October 05, 2015
OK, but not good
Breakfast, room security
The breakfasts were good, both quality and quantity. The hotel is near to a major road, and although I am deaf, I was kept awake by road noise. There is a rooftop restaurant with a live band. At 12.30 am, I called the front desk to tell them that although I was 2 levels below the rooftop, the walls were vibrating with the volume of the music. No action was taken, so I just lay there until the performance stopped. Not a happy chappy

Davy G.
United Kingdom
October 04, 2015
This hotel is very average compared with others
Location,below average on staff performance
It was below average If anyone is looking for the whoo factor this is not the one for you A reasonable 3 star but overpriced for the service offered Also be ware there is a charge made at the commencement of your visit invade you were to steal something from the hotel Trust me there is mother you would want here!!

Carrie C.
Hong Kong
September 22, 2015
Easy choice
location, nice staff, good value
Nice stay

jeffrey W.
United States
September 21, 2015
Excellent Hotel
Clean Room, Location, Very Comfortable
Excellent Hotel. THe only place I will stay in Cebu City.

Gloria T.
United States
September 18, 2015
Okay but nothing extraordinary
clean, staff, accomadations

Wei T.
Malaysia
September 16, 2015
Nice hotel, friendly staff
Clean, nice staff and location
Overall, nice stay in this hotel. Room was clean, nice and fully equipped. Breakfast was good, food is okay in the cafe. Their staff were very friendly. The only minus point was, my iPhone was unable to connect their wifi login system from the room. But it's okay when I login as guest in the cafe. Strange thing!