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Verified traveler reviews

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based on 1429 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 8.6
  • Food/Dining 7.6

mark H. from Switzerland
Solo travelers
Stayed one night in December 2015
Breakfast is average
Location and friendliness of staff is great
Reviewed December 09, 2015

geoffrey S. from Australia
Solo travelers
Stayed one night in December 2015
The bed, the roof bar, the friendly staff
Sweet as
Reviewed December 07, 2015

Neil T. from Philippines
Stayed 2 nights in July 2015
Good place to stay in Cebu
location, clean room, spacious
Staff were polite, room was clean, hotel is accessible, food was okay and nice lobby.
Reviewed December 02, 2015

Miriam M. from Philippines
Solo travelers
Stayed one night in November 2015
Convenient Place
1. Roof deck is nice. 2. Breakfast is good. 3. Room has free wifi
Very comfortable and great location.
Reviewed December 01, 2015

Aleksandar B. from Bulgaria
Solo travelers
Stayed 7 nights in November 2015
Excellent location, convenient, clean, friendly staff, very good food, superb service!!!
Reviewed November 24, 2015

Emily W. from Australia
Stayed 3 nights in August 2015
We had a spacious comfy bed. Room was very clean.
Free bus ride to the mall which was a great service as we didnt need to deal with some ripped-off taxi drivers.
Over all it was fantastic except that the dinner we had were cold as they had no baine marie. They only had 2 choices of main meal left and hardly got anything left but still we were charged the full amount.
Reviewed November 18, 2015

Eileen G. from Philippines
Business travelers
Stayed 2 nights in November 2015
Value for money
Good food selection, competent staff and good location
Reviewed November 18, 2015

Purita B. from Philippines
Business travelers
Stayed one night in November 2015
big problem on sanitation
location only
Hallway smell bad. 3rd floor will not give extra bottled water breakfast with limited choices
Reviewed November 14, 2015

jan V. from United States
Stayed 2 nights in November 2015
Harold's near Ayala mall
Staff excellent
Reviewed November 14, 2015

Kenneth R. from United States
Stayed 10 nights in October 2015
My Stay
Staff friendliness, promptness, made me feel important
I enjoyed my stay. Was there for 11 days and had a great time. Staff made me feel important from the moment I arrived. I was there early for check-in, room was not ready yet but within a few minutes I had my room. Excellent employees, made sure I was always comfortable and enjoying my stay. Excellent service from Aaron in HCafe. Always made sure I had plenty to eat and drink. I look forward to my next trip to Philippines and will stay at Harold's. Will highly recommend to friends.
Reviewed November 06, 2015