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Very good 7.9
Based on 480 reviews

Recent customer comments

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Very good



based on 480 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.9

4.4 Maria T.
Australia
June 01, 2016
Very poor housekeeping and reception very very slow
I'm not happy with this hotel

8.8 Renalyn A.
Philippines
May 29, 2016
Thumbs up!
Very satisfied from the staff, facade and food. We enjoy our stay in Hotel Elizabeth because almost of the staff are attentive and very pleasant. Nakakaganda ng aura and araw.One thing we want to request na sana next time we visit, may pool na.Thank you!

8.8 james R.
Australia
May 29, 2016
Great hotel
excellent staff. walking distance to metro gaisano.

10 trevor P.
Australia
May 29, 2016
Can't fault it for the price
Stayed 3 nights at the Elizabeth last week ,standard queen room .room was large enough , cleaned daily , towels replenished , without even asking so it is a nice surprise to come back to a made up room . All Staff from the concierge to the house maid who gave me an extra pillow in the lobby treat u like a quest. Breakfast Buffett many choices and changed daily better by far than others.. 3 min walk to Ayala andvery fast wifi throughout . I paid $ 65 Aust per night which made it so worthwhile

8.4 catherine F.
Philippines
May 29, 2016
Very Good
happy and sstisfied ..hope to visit this place again

5.6 Anthony C.
United States
May 29, 2016
Family Vacation to Cebu - May 21, 2016
Stayed in the one bedroom executive suite. It was large but dated. I requested he staff was not responsive, I had to call the staff repeatedly for collection of my laundry, and I requested an Ironing board and iron and never received it.

7.2 Katherine G.
United States
May 28, 2016
Overnight stay
Went to Cebu overnight only

8.8 RICHARD B.
United States
May 28, 2016
Terrible Food
The facilities were excellent but the food especially breakfst buffet was horrible. The food was cold if you could get any. If you went to breakfsst at 839 there would be very little food left and they did not replenish it. Juice would be gone, had to tip coffee urn to get any. Was no toast. Would not serve room service while buffet was going on so basically you ate what slop there was or went out of hotel. I was yhere 6 days and could not get water to drink. Room Service was terrible. The facilities were good and clean. So if you can go without service or decent food it is not a bad place. I stayed at their sister hotel in Baguio and that place wS fabulous. This place needs a new Foods Service Manager and a new Chef.

3.6 michael L.
United States
May 28, 2016
Below Mediocre
The hotel is evidently run by a,steer hoteliers judging by the inept service. The food is one step above inedible. And the facility probably could have used renovating two years ago. There's simply nothing good to say about this place and KD never consider staying there again.

8.4 Judith S.
Philippines
May 24, 2016
nice experience
rooms are spacious and clean. nice location. close to mall.