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Very good



based on 400 reviews
  • Cleanliness 7.7
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for money 7.5
  • Food/Dining 5.9
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Michael A.
Philippines
July 03, 2012
Satisfied
The place is very much accessible. it is near Larsian a place where you can find stuff cookin. You can choice a variety of grill items, from seafood to meat. Also it is near Shamrock where you can find some local delicacies to bring home your love ones. Its a few walks for night out and easy to get some food finds. you can get to the mall walking and have some roast pig "lechon" at the food court.
Well, they don't have a decent restaurant. the menu has a short list of items though I appreciate that they bring your meal way up to your room. The rooms are small but it suffice. its just that the shower equipment is a failure.

Phil-Am A.
Philippines
June 23, 2012
Good stay and great location.
Close to the business centers and shopping stores.
Definitely a budget yet good hotel. We have a good stay and the location is great. It's close to business centers and shopping malls. We have to say that the service is of good quality and we will absolutely come back.

Phil-Am A.
Philippines
June 23, 2012
Lovely hotel and service is of good quality
Great location
Indeed, it was a wonderful stay. Location is great since its close to business centers and shopping malls. The service is of good quality as well. We will definitely come back.

Britt F.
United States
June 22, 2012
Great hotel, annoying staff
Great amenities and location, fantastic internet
the building and individual rooms were quite nice here. the internet speed was fantastic, the best i've had in the philippines. the hotel is near a good area for walking around and enjoying the city, just north of the roundabout. most of the additional fees were exorbitant, but i understand a hotel trying to make up for low room prices with additional services. what pissed me off was the staff was very unaccommodating. they were helpful when i asked them questions, but on my first morning i missed the cut-off time for my free breakfast by 10 minutes. normally i would be a bit upset about them insisting on charging me, but willing to let it go; however, after over an hour of waiting for my breakfast, i had to call the desk again to check on my then-paid-for breakfast. it took me almost two hours to receive breakfast, and then they insisted on charging me for it, because i was 10 minutes late. this type of service is unacceptable to me and ruined what would otherwise have been a great stay in a great hotel.

Britt F.
United States
June 22, 2012
Great hotel, but poor staff
Good area, building, rooms, fantastic internet
the building and individual rooms were quite nice here. the internet speed was fantastic, the best i've had in the philippines. the hotel is near a good area for walking around and enjoying the city, just north of the roundabout. most of the additional fees were exorbitant, but i understand a hotel trying to make up for low room prices with additional services. what pissed me off was the staff was very unaccommodating. they were helpful when i asked them questions, but on my first morning i missed the cut-off time for my free breakfast by 10 minutes. normally i would be a bit upset about them insisting on charging me, but willing to let it go; however, after over an hour of waiting for my breakfast, i had to call the desk again to check on my then-paid-for breakfast. it took me almost two hours to receive breakfast, and then they insisted on charging me for it, because i was 10 minutes late. this type of service is unacceptable to me and ruined what would otherwise have been a great stay in a great hotel.

JERMILINO P.
Canada
May 21, 2012
Very helpful housekeeping staff. Gr8 location/room
New and clean rooms, great location, friendly and efficient staff.
Very pleasant stay. Reasonable rate for the kind of room and location. Have stayed here five times now.

Bernard G.
Australia
May 16, 2012
Reasonable place to stay if you need this location
Nothing outstanding - average
our previous hotel in this area was fully booked so stella was a first for us. the level of service was variable, occasionally good but mostly indifferent. the foyer dining arrangement is poor and small, as is the complimentary breakfast. my attempt at obtaining a dinner meal gave me the impression they were not interested in providing it. once again the meal was small although quite tasty - but not what i expected from the menu description though! our windowless room was small and clean apart from what appeared to be worn and discoloured (grey) towels. watch out for the 'stain' surcharge if you are feeling frisky! overall an hotel that would suffice if nothing else was available in the area.

adam P.
Canada
May 09, 2012
Small and cozy stay
service service service
when we arrived in our room the sink was broken. the repairman quickly came up and repaired this issue. there were also ants that came out of the wall plugs that ended up eating our donuts. be careful

Siu W.
Hong Kong
May 04, 2012
Good location and service but no window
Good Service
It is easy to find the hotel. Room is quite new but not really so clean because I still find out rubbish. No window for my room is really poor. Breakfast is simple but taste ok. Staff is very nice!

LIN-FEI W.
Taiwan
May 02, 2012
The room is very noisy and the staffs are unhelpfu
non
When we arrived the hotel, because we are couple and we did request to change two single beds to one double bed. But they said we booked deluxe room so we cant change to double bed..Fair enough. When we got into the room, we couldnt connect to wifi(we stayed in 2nd floor). After showering,we found some ants on the dress table and we phoned the frontdesk. They sent the housekeeper to check it. He used some kind of soap water to clean the table..of couse it wouldnt do anything to those ants. We requested to change the room. We changed to the new room.. there were some hair on the floor already. The room was very noisy, even we turned off the aircon. We couldnt sleep at the night. The breakfast is not tasty at all. We wont stay there again.