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super clean, child friendly, nice staff, good food......
Samson, Philippines
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Hotel Area:
Mactan Island
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Number of Rooms:
556
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Free Wi-Fi |
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Check-in:
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Imperial Palace Waterpark Resort & Spa for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Braden D.
Couples
New Zealand,
February 20, 2013
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Lovely Hotel, and Nice Water Park
The waterpark and slides are fun. Good food too.
7.7
This place has some awesome water slides, and a good pool area. The water side bar is a plus. I would recommend to go here for about 2-3 nights. There is a good rage of food options here. The buffet is a amazing, slightly expensive but there is such a range of food that you wont believe. The water slides would be good for a day or two, but there is only 3 slides - so it is a little limiting. Overall it is a bit of a cost - but I would recommend to stay here for a bit of fun for a day or two.
Shopping Tip:
The nearest mall is 1 hr away.
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Cecille E.
Families with young children
United Kingdom,
February 07, 2013
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I booked these rooms for a family with a young child as a gift, and they were very impressed with the facilities of the waterpark. I am happy they were happy - so I recommend the hotel for this purpose!
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Jason M.
Couples
United States of America,
February 03, 2013
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Rooms could use an updating. I must say the exterior was very nice and clean.
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Catherine C.
Families with young children
Philippines,
January 25, 2013
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Perfect for a family of young kids
8
It was my son's birthday and he said he had the best birthday ever.. He liked the Waterpark. Elegant rooms espescially its fixtures in the bathroom. Wifi internet was not good in the rooms and you have to request for an ethernet cable to get a good internet signal. Food was great. Frontdesk people were very accomodating but I was a bit surprise they asked for a 5k incidental deposit. although if you have food orders or other stuff it is deductible and they said they will return it when we check out but what if I dont have 5k cash with me? i couldnt stay in the hotel? My husband already paid for the room we had online but what if i didnt have 5k with me? i will pay it with my debit card which debit cards automatically debit its swipe. What if i dont have any forms of card? or i have less than 5k cash with me? They will cancel my stay? They need to fix that arrangements espescially for the locals, plus I didnt get any form of receipt for it so they can always tell me i didnt give them any money.
Most of the waiters, bellboys, lifeguards and other employees were very accomodating and always has service with a smile except for one person who was quiet unwelcoming. He is one of the attendants that gives out wrist bands and his name is Jack. Thats all i can see on his name plate. I paid for an extra person but he kept on insisting that in the system theres only 2 adults and 2 kids. I had to tell him if he wants me to go all the way back to the room just to get the receipt of the payment when he can just ask the front desk or in the office. After a long wait standing in the sun together with my kids, he finally said for 5 persons then he gave me a paper to fill out and then didnt even give me a ballpen to write and he started entertaining other foreign guests and smiling while i was waiting there for them to finish. He gave them a pen but not to me. Intentionally or not but he was one hell of a rude person. Please kick him out. hes no good for the business.
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Evelyn D.
Families with young children
Philippines,
January 01, 2013
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Perfect for family vacation
9.7
my family had a blast since we spent our new years eve there and honeymoon. we enjoyed the new year countdown and firworks. most of all we enjoyed the waterpark especially my 3 year old son. the jacuzzi villa was great too! definitely will come back soon!
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Russell S.
Families with young children
Philippines,
December 31, 2012
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big and nice rooms, friendly staff, nice facilies ane amenities, good food with choices of filipino, chinese and korean, nice pools kids love it!!!
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Mohammad S.
Families with older children
United States of America,
December 29, 2012
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Water park in the heart of a hotel
9.3
great hotel perfect for families with smaller childeren, freindly staff and lots of fun to capture many memories for a photo book to remember
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Mohammad S.
Families with older children
United States of America,
December 29, 2012
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Adventure and excitment with lots of fun
swiming pool, beach, food, and water slides
9.3
Great for fun and relaxation to enjoy as a family or couples with many activities that before you know it, you wonder where the time has gone. Lots of fun on the water slides, pool and the beach.
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Christopher O.
Families with older children
United States of America,
December 29, 2012
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Nice hotel and great family destination
Water park is heavenly for young children
7.7
Over all the hotel was nice. The rooms were not as nice as I would have expected for the price. Other than that the food was good, lots of things to do..everything from shopping, spa, lots of pools, evening activities. Great place for family with children and teens.
Hotel Feature Tip:
The pools and water slides are the main attraction. Make sure you go to breakfast and dinner early as it gets pretty crowded.
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Soon C.
Families with young children
United States of America,
December 28, 2012
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Nice pool, Nice family time
Nice service, Nice pool, Nice food
8
we had a great family time. The pool was nice and my boy spent most of time there. We enjoyed music every night in the lobby lounge with juice and cocktails.
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Customer Support
Customer Reviews - Imperial Palace Waterpark Resort & Spa, Cebu
- childrens adventure playground - a very nice hotel for family but not for the honeymooners. w
- Fantastic Hotel - I got upgraded to a villa with its own private pool...sensat
- Grand Looking Hotel - comfortable stay, rooms are clean and airy. we also have a
- Great and new hotel - It's a great hotel. We booked for a weekday stay so that the
- Great for family - This hotel is new and rooms and other facilities are clean.
- Great hotel for kids - Kids enjoyed the water park. Staff are friendly. If you are
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- Great Resort - very delicious breakfast buffet it also has great staff and
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- Hotel with a waterpark - good service with friendly and helpful hotel staff. the hote
- Imperial Palace Waterpark Resort & Spa - ."Lovely hotel and service with a smile" or "Great location
- Kids love it - The resort was good on the overall. The waterpark as adverti
- Like a dream - From the arrival I was pampered by the staff that was always
- Lovely hotel with nice rooms and facilities. - Overall, I really enjoyed my stay at this hotel. The rooms
- Lovely Hotel, and Nice Water Park - This place has some awesome water slides, and a good pool ar
- Lovely hotel - Lovely hotel. Our stay could have been enhanced by just one
- lovely resort and water park - lovely restful stay for me. my son loved the pools and the w
- Marvelous place - A wonderful place, we enjoy every rides in the waterpark. Th
- nice and convenient - we had fun during our stay because of water sports,also the
- Nice hotel with nice people - Had a very nice time, was able to relax in the comfort of ou
- Ok hotel, waterpark is terrible ! - The room was nice, but we were very disappointed by the wate
- Staff's service was excellent - lovely hotel and great but there was a time the lobby was so
- Top of the line experience - Great great place, bring your kids or maybe the rest of your
- totally awesome - my children said" it's the best vacation ever"..they want mo
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