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Hotel Area:
Mactan Island
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Number of Rooms:
556
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Imperial Palace Waterpark Resort & Spa for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Cris R.
Couples
Philippines,
March 30, 2012
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nice slides
accommodating pool side staff
10
the cocktails were very good. there is a happy hour. slides is very thrilling.
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Alvin C.
Families with young children
United States of America,
March 22, 2012
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Great Resort Hotel
Great for kids. Pool and slide were fun.
8
great all-inclusive resort. a bit of a ride to the major sm mall. the the local mall is close. if you exit the resort and walk around you get approached my people trying to sell you something to offering tours (worse than manila). just ignore and keep walking.
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Linda C.
Families with young children
Singapore,
March 20, 2012
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Very nice hotel
the hotel room is very nice and comfortable
8.7
the hotel is very nice and the room is very comfortable. we have a whole afternoon in the water park and my child enjoy the pool. the pool is child-friendly and safe. however, there are limited ride for child as well as for adult. the breakfast was great. the food is delicious and there were many choices. the room is clean and good with all the amenities. the private breach is too small. the staff are courteous and polite. i will recommend this hotel to my friends.
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Rolf A.
Families with young children
Philippines,
March 19, 2012
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Great hotel and resort
Best swimming pools specially for the children.
8.3
we have a great time for the whole family. my child enjoy the pool which is child-friendly and safe, and she stayed there all the time. breakfast was great. the food is delicious and superb. landscape is excellent and well maintained. the room is good with all the amenities. the staff are courteous, polite but undermanned. i have recommend this to my relatives and friends.
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Andy Y.
Couples
United Kingdom,
March 18, 2012
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Overall it was a pleasant stay. Staff are friendly. only disappointment was my request for early check in was not followed and we had to wait at reception for an hours or so after a long flight.
Spa facility was good and so was the restaurant. Breakfast was good. The swimming activities are also great. More gear up for family than couples.
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Greg M.
Solo travelers
Australia,
March 15, 2012
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nice hotel and large rooms
good size rooms and great water park
8
great hotel with very good service and freindly staff , great location if you want a relaxing holiday with a great waterpark and fine dinning in many resturants
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Chien P.
Couples
Singapore,
March 14, 2012
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Great hotel with great service
Love the water theme park
8
the rooms were big and very clean. service staffs were friendly as well.
Travel tip:
The hotel has a lot of korean guests, makes you feel like a little korean town.
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Joseph A.
Families with older children
United States of America,
March 02, 2012
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Good experience, helpful employees, knowledgeable
Clean, Well Presented, Good Atmosphere
8
my comment goes deeper than the surface. when a cross section of employees were questioned about how they liked working at imperial palace i received many good responses. however when questioned in their native tongue (visayan) they responded with less than positive examples of job fulfillment. many believed that korean management looked down on them with less respect.
my experience upon check-in was very good and that set the tone for my stay. grounds were well kept and security and staff were cognizant of ensuring that my stay was comfortable and enjoyable. the buffet meals were not excellent but on a letter grade i would give them a "c". for the quality of food and the price charged it was very average and the cost was a little too much. the servers at the buffet restaurant worked very hard and were very helpful.
Restaurant Tip:
Food is average
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Cris R.
Couples
Philippines,
March 02, 2012
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pool is not suitable for adults but the slides are very nice. just be careful cause you may got cuts due to the strong force going down.
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Jennifer T.
Families with young children
Philippines,
February 28, 2012
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Nice big rooms
Really spacious room with a kitchenette and living room, clean
7
Resort was good enough. Kids enjoyed the waterslide although there were parts of it like the edges and flooring that were sharp and not as safe for kids. Restos were quite expensive, and food choices quite limited but we liked the chinese resto and ended up eating there all the time because of a credit card discount promo. A big advantage of shangri la is that kids eat free there.
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