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Recent customer comments

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based on 377 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 6.8
  • Room Comfort/Standard 6.8
  • Service 7.0
  • Value for Money 6.6
  • Food/Dining 5.4

8.3 TAY M.
April 18, 2011
Value for money
full euipment with mirco oven , gas cooker - good for famiy stay
Although the hotel look run down from the outside . BUT it is cosy and spacious in the room . it is not far from the airport and have lot of foodcentre nearby - appromin less than 10 minutes walk

6.7 JIHO S.
South Korea
April 11, 2011
nice rooms and good location
rooms are good
i love to stay this hotel and it's a good location.

8 Keith J.
United States
April 10, 2011
good value if you don't sweat the little things
free wifi, close to airport, nice pool, room service, spacious rooms, bathtubs and free airport pick up and return. nothing else available in cebu at the same price that is equal or better.
This hotel is convenient to the airport and has a nice pool. Free wifi and spacious rooms. I am always comfortable staying here. The exterior is being renovated and so are some interior spaces. Renovation has been ongoing for years. Not for picky people who demand every cosmetic item to be perfect.

7 Richard M.
March 27, 2011
Great location, pool and for DIY cooking
Location and pools
Large rooms, for couples or groups; use nearby supermarket to cook yourself (fully equipped) or some good nearby restaurants also.

8.3 petter O.
March 14, 2011
very nice hotel and a real bargain. the room have kitchen and free internett. very quiet and cheap place to stay. i will stay there again in 2 weeks.

5 Manicka S.
March 13, 2011
Good location and spacious room
Only the room is good as upgrading works are still going on but close proximity to airport as well as shops for massage, dining and shopping is a good sellingh point.
I only booked this hotel due to a one night stay, reasonable room rate and it's close proximity to the airport.

6 Hugh S.
March 10, 2011
Service with a smile, large rooms
aircon, pool, nice bar, very helpful staff, free wifi
Close to airport, as I mentioned free wi-fi but works best in the bar overlooking the smaller pool, as the aircon is a split system & is not linked to entry system can be left on all day.

7.3 sigmund B.
March 08, 2011
good location
good food fast service quite
The hotel was acceptable. now i know the place i will book direct .. a lot less frustrating .

6.7 Maria P.
March 03, 2011
Friendly staff
Accessible location, friendly staff, adequate room size
The room price is reasonable for its size and location. If you are on a food budget, having the kitchen in your room is a plus.

7.3 Leslie S.
March 03, 2011
Rooms are quite good
Kitchen ,close to shopping mall
when you arrive it is a bit confusisng as there is no "Lancaster Hotel" sign anywhere. The complex is large and from the outside in need of a repaint. The suite we had is really a serviced apartment . More than adequate with good little kitchen. Things break down regularly ,like the tiolet .However the staff are very friendly and get things fixed as quick as possible. It is near airp[ort but you do not hear any planes. It is a 5 minute walk to shopping Mall. For what you pay it is reasonable value and I would probably stay there again.