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Recent customer comments

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All reviews (1039)

Business travelers (57)

Couples (370)

Solo travelers (447)

Families with young children (79)

Families with older children (30)

Groups (56)

Very good
7.2
based on 1039 reviews
Hotel Condition/Cleanliness
7.0
Facilities
6.1
Location
7.6
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
7.4
Food/Dining
6.5

7.2 Brian B.
Canada
March 01, 2016
Great location
Great location nice Rooftop pool. Rooftop pool Very comfortable bad air conditioning work well and a nice hot shower everything I wanted

8.7 Patrizha G.
Philippines
March 05, 2016
NA
Ok

7.7 Jeremy L.
Singapore
February 28, 2016
Trip to Cebu
Friendly Staff, clean room and walking distance to shopping malls
Pleasant

5.3 Edward M.
United States of America
February 25, 2016
Okay, but that's all
The value for the money was okay, the room was clean, the staff was courteous.
The location is not good. One of my taxi drivers got lost trying to find it. The TV remote did not work. The free breakfast was so-so.

6.3 Gus N.
South Africa
February 29, 2016
short stay
location

6.7 Jack M.
United Kingdom
February 12, 2016
Ideal location, helpful staff. Terrible aircon!
Helpful staff, rooftop pool, located close to Mango Square
We checked in mid afternoon and received a warm welcome and help with our luggage. The reception provided a brief overview of the hotel facilities but failed to tell us the last time we could order. We missed our chance to order room service because of this however we ate nearby in Mango Square which was pleasant anyhow. Positives here rest solely on the staff, they were truly helpful and provided much needed knowledge of the area and things to see and do. The wifi works well in the lobby and restaurant area but we didn't have access on the 4th floor. The pool is small but clean and fine for relaxing in after a long day. We didn't think much of the food and we ordered a number of dishes. Snacks and breakfast would be fine. The rooms are spacious and feature a fridge with assorted drinks. That didn't work. Worse still the aircon was shoddy! I've stayed in travel hostels with better AC than the one we were in. It just didn't cool the room. And that was on full turbo cool setting. It was noisy and switched itself on and off continuously. For what we paid I find it unacceptable this piece of kit is still in use. The management need to update their AC to match the overall standard of room and value. The beds are comfy and shower modern. Some toiletries are provided which is a nice touch. Overall great staff and well located near to Mango Square but we didn't think the rooms were comfortable enough for the price we paid. Quality AC really is a must and needs addressing. Might be nice if you can have drinks by the pool area

7 GUO X.
China
February 15, 2016
Good stay, satisfied
Location, Staff, room condition
We are 2 girls, stayed in a twin bed room. The room is good, bed was comfortable, it's just PHP150 by taxi from the airport, and it's walking distance to the places that visitors want to see. 20mins by walking to Robbisons. There's a nice local restaurant next door, the foods there are good and price is cheap, but the waiters don't really understand English. Anyway, I'll stay here again when I go to Cebu next time.

8.7 Raymond S.
Switzerland
January 15, 2016
Nice place, Swimming Pool at roof
Parking space, fast log-in, location
Newly renovated, unfortunately nor the bath rooms. So far, all is fine. Many TV channels, Internet fast and easy. Silent, even in the mornings, when guest checkout. Restaurants menu reads yummy and is cheap, sorry, I didn't try. Restaurant closes at 9pm. Rooms are clean, but I mistrust the (old) carpets. Bathrooms needs an urgent renovation.

7.3 Sinnamah G.
Malaysia
January 16, 2016
The staff are very helpful.
Friendly,warm and cheerful
Good

9.3 Marvie V.
Philippines
January 14, 2016
Cebu Marathon 2016
Hotel staff are courteous, breakfast buffet and channels found in the cable tv
In the score of 10, it was a 9, almost perfect if there was a electric kettle in the room for my coffee :)