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2015
Excellent 8.5
Based on 2634 reviews

Agoda Verified Reviews

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Excellent



based on 2634 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 7.7
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.5
  • Food/Dining 8.5

8.7 Zenaida A.
United States
October 09, 2015
Satisfied guest
location, attentive staffs and most of all very clean.
Overall my husband and I had a great time at Marco Polo. For us ambiance and cleanliness are very important and we are always satisfied with what Marco Polo has offered.

8 Sung K.
South Korea
October 08, 2015
value for cost
value for cost, breakfast was good, shuttle bus service to the shopping mall was good
Lobby looks great and room was clean

7.7 shaataf H.
India
October 06, 2015
Very helpful staff, decent location and great food
Very helpful staff, close to bars and restraints and excellent food at the hotel dining venues

9.7 tim N.
Australia
October 06, 2015
Excellent again
Staff staff staff
I love this place. Thanks again for your help and friendship.

10 Mylene C.
Philippines
October 06, 2015
Nice experience
food, location, room
it was a very good experiencec

9.3 William H.
United States
October 05, 2015
Nice to pamper yourself once in awhile :)
Wonderful service, quiet location and very good security.
As a returning guest at Marco Polo Cebu Plaza it is always a treat to stay here. The staff are excruciatingly polite. The security is ever present, watchful but unobtrusive. The reception and bell boy stay efficient and eager to meet your every (reasonable) need. I felt at all times welcome and that my business was appreciated. The rooms were well appointed, tastefully decorated and all needs were consistently met at all times. The breakfast buffet was plentiful, appetizing and tasty.. The service was attentive with an AWESOME memory :). In short I would absolutely stay in their facilities at anytime I wished to splurge a bit.

7 Rogelio G.
Philippines
October 01, 2015
Average
Marco Polo Hotel
First, i asked and stated in my booking request to get a queen sized bed and i end up getting one double bed and one single bed. Lucky for them i was too busy with my itineraries that i never complained about that. Second, they did not replace my towels, soap and other toiletries( i expected more since i am a loyal marco polo hotel client all over the world). Lastly, this was the first time that i have these problems, and im hoping this will be the last.

5.7 VAN P.
Philippines
October 01, 2015
Old but with hint of luxury business hotel
Great view, big rooms, amenities
Just fine.

10 Gino L.
Philippines
September 29, 2015
Indeed a 5 star hotel
Good service, good food & good amenties
I'm satisfied with my stay. Will definitely return.

9.7 Rowena H.
United Kingdom
September 28, 2015
Very clean and friendly staff
The swimming pool restaurant the hall
Very memorable and really enjoyed my stay