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Excellent 8.5
Based on 2653 reviews

Verified traveler reviews

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based on 2653 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 7.7
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 8.5

tim N.
October 06, 2015
Excellent again
Staff staff staff
I love this place. Thanks again for your help and friendship.

Mylene C.
October 06, 2015
Nice experience
food, location, room
it was a very good experiencec

William H.
United States
October 05, 2015
Nice to pamper yourself once in awhile :)
Wonderful service, quiet location and very good security.
As a returning guest at Marco Polo Cebu Plaza it is always a treat to stay here. The staff are excruciatingly polite. The security is ever present, watchful but unobtrusive. The reception and bell boy stay efficient and eager to meet your every (reasonable) need. I felt at all times welcome and that my business was appreciated. The rooms were well appointed, tastefully decorated and all needs were consistently met at all times. The breakfast buffet was plentiful, appetizing and tasty.. The service was attentive with an AWESOME memory :). In short I would absolutely stay in their facilities at anytime I wished to splurge a bit.

Rogelio G.
October 01, 2015
Marco Polo Hotel
First, i asked and stated in my booking request to get a queen sized bed and i end up getting one double bed and one single bed. Lucky for them i was too busy with my itineraries that i never complained about that. Second, they did not replace my towels, soap and other toiletries( i expected more since i am a loyal marco polo hotel client all over the world). Lastly, this was the first time that i have these problems, and im hoping this will be the last.

October 01, 2015
Old but with hint of luxury business hotel
Great view, big rooms, amenities
Just fine.

Gino L.
September 29, 2015
Indeed a 5 star hotel
Good service, good food & good amenties
I'm satisfied with my stay. Will definitely return.

Rowena H.
United Kingdom
September 28, 2015
Very clean and friendly staff
The swimming pool restaurant the hall
Very memorable and really enjoyed my stay

Pawel N.
United States
September 27, 2015
Will be coming back...
Food, pool, rooms, staff, everything?
Very nice stay, as always. My hotel of choice, had stayed several times in the last two years. Staff is very nice and Catherine T. from front desk is exceptional. Super fast check in or check out or stay extension, truly star. Security staff is also very good, I left phone in a taxi and they helped recover it, so I got it back few hours later. One happy customer.

Marion C.
September 25, 2015
Great spa
Pool, spa gym

Marion C.
September 25, 2015
Relaxing stay
Pool coffee lounge