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2015
Excellent 8.5
Based on 2681 reviews

Recent customer comments

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Excellent



based on 2681 reviews
  • Cleanliness 8.8
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 8.5
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Rogelio G.
Philippines
October 01, 2015
Average
Marco Polo Hotel
First, i asked and stated in my booking request to get a queen sized bed and i end up getting one double bed and one single bed. Lucky for them i was too busy with my itineraries that i never complained about that. Second, they did not replace my towels, soap and other toiletries( i expected more since i am a loyal marco polo hotel client all over the world). Lastly, this was the first time that i have these problems, and im hoping this will be the last.

VAN P.
Philippines
October 01, 2015
Old but with hint of luxury business hotel
Great view, big rooms, amenities
Just fine.

Gino L.
Philippines
September 29, 2015
Indeed a 5 star hotel
Good service, good food & good amenties
I'm satisfied with my stay. Will definitely return.

Rowena H.
United Kingdom
September 28, 2015
Very clean and friendly staff
The swimming pool restaurant the hall
Very memorable and really enjoyed my stay

Pawel N.
United States
September 27, 2015
Will be coming back...
Food, pool, rooms, staff, everything?
Very nice stay, as always. My hotel of choice, had stayed several times in the last two years. Staff is very nice and Catherine T. from front desk is exceptional. Super fast check in or check out or stay extension, truly star. Security staff is also very good, I left phone in a taxi and they helped recover it, so I got it back few hours later. One happy customer.

Marion C.
Philippines
September 25, 2015
Great spa
Pool, spa gym
Relaxing

Marion C.
Philippines
September 25, 2015
Relaxing stay
Pool coffee lounge
Relaxing

Mariabelle K.
Philippines
September 22, 2015
5star hotel
food, staff, rooms
exceeds 5star hotel accomodation

Pawel N.
United States
September 20, 2015
Very pleasant stay
Clean rooms and bathrooms. Very professional staff. Restaurants, live music, pool, ATM in a lobby and many other things.
I bought standard room but since I was a returning customer reception staff upgraded to premier suite. Rooms are clean, well maintained and staff is very attentive. You can tell the place is well managed right away. Good food in a restaurant, live music in the evening, pool will keep you entertained. Safe choice and not that expensive.

mohamad S.
United States
September 18, 2015
ilove to stay this hotel every time i visit Cebu
Cleanliness -Food-Staff
it was wonderful every time