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2015
Excellent 8.5
Based on 2651 reviews

Recent customer comments

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Excellent



based on 2651 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 7.7
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 8.5

JOHN M.
United States
October 09, 2014
Always a great experience.
Comfortable room, clean, friendly staff
We often choose this hotel for our stay in Cebu and it is always a rewarding experience. The Reception staff are friendly, efficient, and accommodating to requests. Check-in is always accomplished quickly and, unlike some other Cebu hotels, rooms are available without a wait. When unable to access cable TV, a call to guest services produced a technician in under five minutes to correct the situation. The King bed was quite comfortable, the room and bath were perfectly clean and the city and harbor view from the room was great. The only downside is the distance from downtown and malls, but there is a free shuttle and taxis are readily available. Food was fine and check-out was just as fast and pleasant as check-in.

Leonora P.
Philippines
October 08, 2014
Best experience and vacation
First the crew and staff are very nice,friendly and hospitable.the place is very cozy and i feel at home..the food is great...i love it..
Definitely i will go back and stay again at this hotel...everything is perfect..staff..food..place..amazing experience..

Robert A.
United Kingdom
October 08, 2014
Back again.
Enjoyed the pool this time, very clean. Last visit pool area was being refurbished.

Cheryl K.
United States
October 07, 2014
Weekend Trip
Shuttle to Ayala, Pool, Lounge

Karen G.
Philippines
October 07, 2014
Very posh place
Rooms, Staff and Service
I definitely loved my stay at Marco Polo! Our room had everything we need. My partner and I certainly felt very comfy. The place was posh and clean.. perfect place to unwind and relax!

GLENN P.
Philippines
October 07, 2014
NIce
food price comfort
It was good but apparently the wifi internet was not accessible in my room

Thomas W.
United Kingdom
October 06, 2014
Great place to stay.
Staff, staff, staff,
Love this friendly hotel, even better now they have promo rates.. Great value for money.

Paul L.
Singapore
October 05, 2014
Keep it up
Comfortable and value of money

Charles E.
Philippines
October 03, 2014
Comfortable
Location, Food, Staff
It was great as usual

michael A.
Philippines
October 03, 2014
perfect for meeti gs
the hotel is very nice. continental lounge is very relxing and removes stress. room is perfect.
Stay is very good. The staff are polite but still need experience and training. I got access to the club lounge but was made to feel i could not afford it. Water and coffee refills were not automatically offered. Too many limitations with food orders. Your place is nice but your people need experience.