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2015
Excellent 8.5
Based on 2636 reviews

Recent customer comments

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Excellent



based on 2636 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 7.7
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.5
  • Food/Dining 8.5

8.3 Rajni S.
India
April 21, 2014
Great place to stay!
Staff, Services and Comfort
It was fun staying at Marco Polo. Food prices are a bit steep. The staff is very friendly and quite accommodating. If you are planning for a short trip I would surely recommend this hotel. For someone completely new to the Philippines, services provided by Marco Polo are quite handy, such as the AIRPORT SHUTTLE!

9.3 Carl B.
United States
April 21, 2014
Enjoyable and safe
Clean, worth the price
Excellent

9 Eleanor C.
Australia
April 21, 2014
Relaxing and peaceful.
Location, peaceful and privacy.
Everything is up to the standard except the friendliness and warmth smiles from the frond desk personnel.

9 Keith B.
United States
April 21, 2014
The service and facilities are the best.
The pool, atmosphere and entertainment, plus service.
Thank you for the stay. We would stay again and tell friends and family.

10 Jocelyn B.
Philippines
April 20, 2014
Relaxing and peaceful.
The room, friendly staff at the restaurants, and close to home.
The hotel front desk was not helpful at all when I asked for change for 500 pesos to hundreds so I can tip the bellman and valet. She just said she didn't have any and looked in a hurry to get rid of me. So I just went to the restaurant up front and had them change my money. The waitress was really accommodating. Maybe the front desk clerk can learn a thing or two about customer service from the waitress.

10 Eleanor C.
Australia
April 20, 2014
Best ambience, relax atmosphere.
Ambience, located at the top of the mountain overlooking the city area, class that covers the service and privacy where I can relax without the hassle and bustle of the city life.
Over all very nice and has the facet of a 5 star hotel I am looking for except the warmth friendliness and genuine smiles of the front desk that cannot be bought with money.

8.7 Cornelis P.
Netherlands
April 20, 2014
high quality
good food, fast service, luxery and clean
Fantastic

8.3 keith W.
Australia
April 19, 2014
Good value hotel.
Value, quality of room and staff.
Our stay at this hotel was good. They allowed us early check in and even arranged a baby crib for us even though we had not requested one. The room was a good size for the money we paid and had a nice view. The staff were all very nice and Helpful. The hotel is a little away from things but its easy to get a taxi. It is not set in a lot of gardens like it states though but does have a nice relaxing feel about the place. We did not eat there as the prices are pretty expensive. I would stay there again if I go to Cebu.

9.7 Dennis L.
Philippines
April 17, 2014
Enjoyed every minute of our stay
Good food, good staff and good location
To summerize, it was great! had fun with my friends great Staff, great food and great location!

9.7 Dennis L.
Philippines
April 17, 2014
Really comfortable and we enjoyed our stay
Food, Swimming pool location
To summerize, it was great! had fun with my friends great Staff, great food and great location!