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Kuwashi I.
Families with young children
Japan,
June 15, 2013
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great buffet
buffet, peaceful ambience,pool
7
nice hotel and their buffet at cafe de marco was great! service is ok, we love their pool too.. only their location is a little far but good thing they provide free shuttle bus,overall our stay was great
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Mohamed B.
Groups
United Kingdom,
June 14, 2013
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not so great!!!
the bar on the roof had good food, swimming pool, cafe downstairs
3.7
the receptionist took ages to check us in, the desk staff are very impolite and the hotel deserves to have all of its stars taken away from it,, every request you could imagine asking in a normal hotel became mission impossible in the marco polo,, as I sat at the café wondering what prompted the staff to be so rude I was able to watch endless amounts of people having even worse problems, it seemed nobody was satisfied with there stay,, all the front of reception should be replaced with people who understand what 5 star means.
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Rodrigo C.
Solo travelers
Philippines,
June 13, 2013
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good
big room, quiet place, beautiful view
8
it was good but there was some noise which I could clearly hear from my room. I was told that they were doing maintenance but it was disturbing because I thought that it would be a non-working holiday because it was independence day.
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Peter P.
Couples
Australia,
June 10, 2013
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Great place, Great staff and fabulous pool bar
9.7
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Seol A.
Families with young children
South Korea,
June 09, 2013
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it's awful, terrible service, life guard sucks
there are no good memory in this hotel
3.7
airport pick up is not on time and swimming pool are very dirty it's far from the airport
and life guard is very rude
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Anthony M.
Families with young children
Australia,
June 09, 2013
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Friendly Staff
Size of rooms. Attentive staff, Good food
9
Our stay at Morko Polo have always been great. Only gripe this time was they upgraded our room into a smokers room and you could smell the cigar smell. A little bit of air freshener would of been great but other wise its a great and affordable place to stay. Staff couldn't do enough for you. Pleasure to stay there.
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Peter Y.
Couples
Australia,
June 09, 2013
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Fantastic Hotel with Great Amenities
Good Location, Good service and Comfortable rooms.
8.7
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Kyu C.
Couples
South Korea,
June 08, 2013
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nice experience
clean room best restaurant kind staff
9.3
Airpot pick up service
Nurse with medicine
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Gloria S.
Families with young children
Philippines,
June 06, 2013
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Luxurious, yet affordable
spacious room, yet affordable. It has the best value for money
7
Overall, my stay with the hotel was okay. There has been some renovations being done during my stay. I experience mild discomfort due to the buzzing sounds but it is tolerable. There is also a free shuttle bus going to the major shopping centers.
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Tritz J.
Families with young children
Philippines,
June 05, 2013
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poor staff, did not get any help from the staff
overlooking at the entire cebu, well-equipped fitness center, nice pool
6.3
it was a comfortable stay but they should treat every guest as equal. we did not get any help from the staffs to carry our bags to our room and even during departure to think i am with a 2 yr old daughter. they were only very helpful with foreigners and rich looking guests who were carrying luggages with wheels which i think is much easier to carry compared to our 5-6 heavy hand carry bags. we may look young and simple but they should offer the same effort as they offer to those business looking guest and foreigners. i also noticed a girl who was with a foreigner, the staffs helped the foreigner in carrying the bags but the bags carried by the filipino girl wasnt carried by the staffs..that doesnt show equality at all
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