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Very good 7.6
Based on 1412 reviews

Recent customer comments

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Very good



based on 1412 reviews
  • Cleanliness 7.5
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 7.8
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.4
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Marc B.
United States
August 17, 2014
montebello hotel
location; pook bar; staff
No Fox News; to me a must. Room real small; hear new rooms would be larger. Good location. Pool is ok; but if one has young kids and on knees in pool a bit; some ding gong designed pool with rocky bottom in shallow end. Great pool bar and staff. Nice manager

Anthony M.
Australia
August 09, 2014
if the pool was available it would have been an en
average hotel ,location was ok ,breakfast was ok
was very disapointed that the pool was not available ,it was the only reason i booked ,i didnt see the note advising the pool was being upgraded,i was then told i would be charged an extra half day for arriving early ,not impressed

Wan P.
Hong Kong
August 06, 2014
Very near the mall
Near the mall, many restaurant, value for money
The stay is quite good and the hotel is near the mall. Just 5 mins walk can find many things to eat. Unluckily, their swimming pool is closed if they open the new swimming pool later on must be awesome !!

Arthur H.
United Kingdom
August 04, 2014
Front Desk Attitude
Porters and Security staff good. location is very convenient and peaceful
Once again the Front Desk staff were terrible, insolent, and lazy. there was no visible management and trainee reservations manager blatantly lied to me about the availability of an alternative room. The breakfast was poorer than usual and I reminded the waiters that the scrambled eggs were cold as the chafing dish lacked a spirit burner under it, next day same again, cold eggs! This is, simply, Management, Mangement, Management and the need of staff training and manners. As a Professional I have worked,for 26 years, in 83 different countries and stayed in every level of hotel imaginable. The Montebello Villa is potentially a very good Hotel but it's Owner and management need to get their act together. I do realise that Agoda is an agency , But hope you can push them a bit to not destroy themselves by ignoring the staff training needs thtat make good hotels Great.

Lucy M.
United Kingdom
August 02, 2014
Functional hotel
Good pool, breakfast buffet and quiet
Very corporate hotel with lots of business facilities. The main pool was out of action but the second pool was nice enough. Room was dark and had windows which didn't open. Probably worth paying more for a better room.

Michael T.
Australia
July 30, 2014
Big low-rise hotel in Banilad
Gardens, breakfast, location
Pleasant place with lovely garden surroundings. Rooms and facilities are dated. Cheapest rooms are very basic. Wi-Fi poor. New pool will be nice when it is finished

Rainier O.
Philippines
July 25, 2014
Relaxing Stay
Garden, Big Room, Big Pool
The hotel was great although quite old.

ace N.
Philippines
July 24, 2014
relaxing
ambience, location, service
it was pleasant and stress-free. the location was a few meters from the main street thus the noise caused by vehicles was not an issue. Breakfast was okay, staff were pleasant and nice.

Paul T.
Australia
July 16, 2014
Very consistent reliable service
quiet, gardens, casual
This hotel is always consistently good for service and facilities. Gardens and terraces are great for relaxing. Food is OK. Service is always consistently good from happy staff. Just one problem at the moment - the main swimming pool is being refurbished, so only the second guest pool is available, but its still a decent size.

salim S.
Australia
July 14, 2014
Very nice place to stay as it is close to shopping
The location, the garden setting, the bar restaurant and swimming pool
I loved every minute if my stay and will be back got a third stay next time. The best place to stay in Cebu