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Good 6.6
Based on 466 reviews

Recent customer comments

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Good



based on 466 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.4
  • Location 5.7
  • Room Comfort/Standard 6.8
  • Service 7.1
  • Value for Money 6.7
  • Food/Dining 6.3

Alona D.
Philippines
March 12, 2014
it was a bad experience and worst so far.
not customer friendly, accomodtion is not good and wifi is being paid at p100 per hour.
pacific cebu resort is not customer friendly and the worst resort so far. no free wifi. customers will be charged of p100 per hour. the tv is not functional. they are still using old tv sets. we are just wasting our money in staying this resort. i would not recommend anyone to stay in this place.

Schihab A.
Maldives
February 27, 2014
My stay was OK but room old TV is OLD
Beach is small but OK, Pool is good for kids my little doughter enjoyed, Long Jetty good to walk, SEE SUN SET
I had wonderful time with my family we have enjoyed well my two daughters had wonderful time.. Younger one 1 months only sleep so elderly one 5 yrs. was busy with pools and beach. I would go back but I will seek for room with better TV the place need to be renovate the hotel is 15 years old. Staff are friendly, Food is not bad.. I recommend some more option breakfast such as croissants, some authentic European bread would do well. We ordered twice room service food with little local flair taste is good Overall value for money I would recommend this place .

Jeff H.
United States
February 27, 2014
Probably a great hotel 20 years ago
On the water; friendly staff; inexpensive
I wanted to spend my last day in Cebu near the water, so I got an inexpensive room at this hotel. For $40 USD, I was given a clean room with a king-size bed, but there were some issues... 1) the air conditioner stopped working, 2) it was located FAR away from the beach, pools, and main lobby, 3) the water in the shower was brown, and 4) no hot water. One last note... it's not easy to find. Even the local taxi driver had to stop and ask for directions because there were no signs.

Lai L.
Malaysia
February 25, 2014
quite, less people stay, hard to find the place
beach with clear water,
I felt so-so only. Im staying in superior garden view, that's lot of the insect around the room during night time. and not much things to do during night time. The food of resort not much choice, but no way we can go out to get food because it is too deep in already. The beach is very nice with crystal clear water which you can see through the water and lots of fish, starfish.

Carolyn D.
United States
February 24, 2014
Very nice place
I had one of the pools to myself.
They gave me a free upgrade. The food was good. The place was quiet, relaxing and quite pretty.

Graham N.
United Kingdom
February 22, 2014
Dirty and run-down.
I checked out
The hotel was very run-down. It doesn't look like it does in the photos. The rooms were very run-down and the children's pool smelt funny. The whole place looked like it was about to fall apart. Food was over-priced.

jeffrey C.
Canada
February 22, 2014
Basic rooms, excellent service, awesome location
location, staff, drink menu
Simple basic rooms but extremely clean (no bugs at all). Excellent friendly staff. Amazing location! I will go back soon for the many diving packages.

Michael L.
South Africa
February 13, 2014
Disappointing, derelict, and in disrepair
Their long pier into the ocean, the swimming pools, the beauty of Mactan island
Things started off badly with a miscommunication with the airport transfer, which was almost double the price of catching a normal taxi - never mind that it had seemed like it was a free transfer based on previous communications. Unfortunately, things didn't really improve. The whole resort was in disrepair. Tiles missing from the floors, walls needing paint, a broken down tennis court etc etc. I absolutely loved walking down the long pier into the ocean, but was dumbstruck that I wasn't allowed to swim at the end of it. Even though there are 5 year-old locals finding marine life 50m away with their parents. The only water you're allowed to swim in is at their very own beach, which unfortunately turns into a rather stagnant mess of seaweed and warm water for most of the day. The breakfast was ok, but it turned out that their main clients are Japanese and Korean tourists, and so the egg soup and equivalent weren't quite what my western palate was desiring at 8am. All in all, I'd suggest spend another 1000 pesos and stay down the road at a slightly better resort, or go cheaper and get similar value. I hate to say such things, but I was really disappointed all round.

Carolyn D.
United States
February 12, 2014
Sunnym friendly, pretty
comfort, staff, pool
I actually stayed an additional day there, I got a free upgrade as well.

ed W.
Australia
February 09, 2014
nice Hotel!
me and my Fiance love Their Breakfast..clean room and C.R..Good services.
We love the hotel. And perfect nature view...very nice room.