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Very good 7.5
Based on 634 reviews

Recent customer comments

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Very good

based on 634 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.9
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 8.1
  • Food/Dining 6.8

Veiko H.
March 03, 2013
nice little place ,after all
location , location
The Palazzo Pensionne, is located in a good spot,very close I mean actually walking distance to Ayala. Mall and even the ferry ports.As for the Hotel which had friendly and very helpful staff throughout our stay, When we arrived our our booked Room wasn't available due to renovation throughout the building but immediately we got an upgrade yeahahh'Score! The room was very spacious and had everything you need most of all its well maintained ,part of the stay was Breakfast,which was served at a preorganised time,the Breakfast menu is good enough to get you going,Most off all we,me and my wife enjoied the 2 nite stay , a good Value for money Deal Thank you again to the staff from Palazzo Pensionne

Matthew C.
United States
March 01, 2013
service with a smile
clean rooms, and great service
The hotel doesn't look like much on the outside, but inside the rooms are clean and comfortable. It's in a good area within a 100 peso taxi ride to all the tourist sites within the Cebu City. The staff is very friendly and work hard to provide good service. I stayed there a couple of times and if I visit Cebu again I will check to see if they are available.

Matthew C.
United States
March 01, 2013
service with a smile
service and clean rooms
You get more than what you paid for in this hotel. The rooms are nice and clean and the service is great. The employees really take pride in their work in this hotel. Location is good for Cebu City-just take a taxi where you want to go and it will usually run you 60-100 pesos to any of the main tourist attractions within the city. I've stayed there a couple of times and will stay there if I visit Cebu again.

Matthew C.
United States
March 01, 2013
Great service
My wife and I stayed there a couple of times. If we visit Cebu City in the future we will stay again. The hotel is clean and service is great. The location is good for visiting historical and other tourist sites within the city of Cebu.

Andrew M.
February 28, 2013
Pleasant stay, well organised and courteous staff
Very clean, quiet, good service
We stayed one night after flying into Cebu City. The room was very clean, extremely spacious and comfortable, with a good bathroom. Air-conditioning was of a high standard. Staff were friendly, courteous and helpful when sharing local knowledge. Breakfast was an added bonus. The hotel is a little tricky to find, but with a little explaining our taxis could get us there.

Wayne C.
United States
February 26, 2013
Pleasant well managed place
Near all malls and restaurants
Pilazzo Pensionne is a quiet little hotel out of the main stream. Clean, good sized rooms. Hot shower, nicely furnished room with good bedding. Staff was very very friendly and prompt in fulfilling our needs.The cab fare is p100 or less to most any place you want to go in the city. Near all the malls (SM, Ayala, Guisana). Free breakfast is surprisingly good as an American and a big man, I was always satisfied when leaving the dining area. The in house restaurant serves some very tasty dishes with generous portions. This is my favorite place to stay in Cebu City, although it is not a new place, it is very decent. I will stay again.

Terrance J.
February 25, 2013
Nice hotel
Clean, nice staff,quiet area
Nice hotel, in safe area, close to malls,safe to walk day or night

Elizabeth S.
United States
February 21, 2013
Excellent Value for a comfortable night's loding
Squeaky clean, good shower, good bed, nice big room, breakfast
for the price, i thought this was as excellent place to stay for a couple of nights in cebu city. cebu city isn't that much on the tourist trail, but there are a couple of things to do here, so we stayed the extra night before moving onward to bohol. the pensionne is not really walking distance to most places, mostly because the streets aren't pedestrian friendly, but taxis are cheap and the staff at desk are more than helpful in getting a taxi, or supplying other help. breakfast was not fancy but did the job.all in all, highly recommended.

May T.
February 21, 2013
You get what you pay for
Cheap, clean.
The hotel rooms are really basic. A tad old, but clean enough to sleep comfortable. Aircon was kinda noisy. Toilet is a little cramp and the shower is not strong enough to shower in comfort. I wouldn't complain much since we were out sight seeing and shopping most of the time. There was one day receptionist whom we were a bit displeased with. She barely smiled at us and spoke to us as if she was annoyed. But her attitude towards caucasian tourists were different. Be careful going around at night as we were told by the security that there are snatch thieves.

Sean S.
United States
February 21, 2013
Good hotel for the price
Security/close to bar street.
no problem traveling from the airport to the hotel. taxi driver spoke english. there is an armed guard outside the hotel. seems, odd but keeps a sense of security. rooms are locked with a heavy duty lock. an alarm sounds if door is ajar and continues to ring until closed. free breakfast which is light but sustains you for an hour or so (minus the instant coffee). most importantly, it's a close walk to zubochon restaurant. best pig ever!