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2015
Excellent 8.5
Based on 5907 reviews

Recent customer comments

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Excellent



based on 5907 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Lily E.
Canada
March 25, 2016
Reasonable value for money, good location, great staff
Very nice hotel with good facilities. Staff are wonderful, put a hand to their heart coming and going, and it is genuine gesture, not just a cheesy gimmick. They are a bit disorganized in check in and out at times, not well coordinated between online bookings and what front desk staff have in front of them to work with, but they are pleasant and work hard to deal with any confusions as quickly as possible. 2 for one drink specials around the pool quickly turn into fun, social, meet your neighbours day, and it's easy to end up back in your room a bit pink and ready for afternoon nap before heading out for the evening. A bit pricey, but worth it if you want to spend a day or two lounging and getting over jet lag before moving on to other adventures or travelsl

MOHAMAD N.
Singapore
March 24, 2016
excellent hotel
good location

Trutmann W.
Switzerland
March 23, 2016
Super Hotel
Good security. Friendly Personal. The food is excellent, especially the dinner buffet.

Trutmann W.
Switzerland
March 23, 2016
Good again
The security is excellent. The only negative point is the air-conditioning unit, to noisy

mark C.
Australia
March 22, 2016
Good location ,friendly staff ,comfortable bed
good location ,friendly staff , comfortable bed
good location , friendly staff ,comfortable bed,but I hate the early check out.....11:00 am......

KOICHIRO H.
Japan
March 22, 2016
good
very good

KOICHIRO H.
Japan
March 22, 2016
We felt very confortable stay here. staff is very good ,too.
amenitires for examle shanpoo, treatment etc. is so poor. but clean

David F.
United Kingdom
March 21, 2016
Home from home
Very good central hotel . Have stayed here for a total of seven days this visit . We have been using this hotel for the past six years . Convenient location with Ayala shopping mall just across the road . Pool area a great to relax after a long flight or busy day sightseeing . Excellent buffet breakfast .

PUI L.
Hong Kong
March 21, 2016
for the price , cant call more
near a big mall.

Calvin S.
Philippines
March 21, 2016
Location and Comfort
Proximity to Public Transport hub and major commercial and business center.and its value for money proosition.
Comfortable, as expected. All facilities and amenities were up to par. Can improve by reducing time required to check out due to volume of visitors. May need to add front desk personnel at peak times.